Volunteer Management
- Develop and implement recruitment strategies to identify, build and sustain a healthy pool of competent Silver Generation Ambassadors (SGAs) and SGD volunteers
- Monitor the recruitment cycle of SGAs and SGD volunteers
- Monitor the centralised recruitment of volunteers (eg. SGA/volunteers referral, Facebook, QSM etc.) to ensure a healthy ratio of staff to volunteers to seniors in order to achieve SGO’s goals and objectives
- Update and maintain volunteer’s personal information and their volunteering activities to ensure an up-to-date database
- Introduce SGO volunteering program to public and private sectors to encourage volunteerism and also, as a CSR, with the aim of providing more avenues for volunteer recruitment
- Support various SGA rewards and recognition initiatives
- Co-ordinate and extend VM related courses for staff and SGAs
Professional Development
- Engage in continual learning for personal and professional growth and development
- Share good practices and support the training and development for SO staff and SGAs
- Establish regular communications with the SO VM champions on matters related to volunteer management and training
Coordination & Admin
- Consolidate feedback from SOs, SGAs and volunteers to identify and analyse needs in the community
- Manage and control SGAs ID tags assets
- Perform office administration functions
Network Development
- Implement strategies to create new volunteering opportunities through partnership with internal and external organisations.
- Implement loyalty programmes to recognise the good work of the volunteers.
- Implement formal/informal channels for volunteers to provide feedback on their participating volunteering program.
Job Requirements:
- Recognised degree in any discipline
- At least 2 years of working experience preferably with knowledge and familiarity with the healthcare or social sectors
- Analytical and organised, able to translate concepts into actionable goals
- Confident in working with external stakeholders
- Good in communication, both verbal and written
- Meticulous, team player, resourceful and able to multi-task in a fast-paced environment
