about the company
Our client, a leading loyalty and partner relationship management marketing agency, develops award winning marketing programs for its clients all over the world including in APAC, US and EMEA. With a wide industry coverage across Technology, FMCG, Manufacturing and others, they have strong partner and client relationships globally with leading MNCs.
They are looking to hire an account executive or senior account executive to continue their growth in developing award winning loyalty programs for their global clients. This is an exciting opportunity to work in an award winning marketing and technology agency.
about the job
As an Account Executive / Senior Account Executive, you will own the entire client relationship with customers.
- Be the primary point of contact with all customers, and to take ownership of client relationships in the APAC region, from onboarding to implementation and delivery of solutions.
- Grow/retain a portfolio of accounts and be responsible for building client relationships, including the development of account management strategies
- Ensure client satisfaction as well as excellent service delivery for loyalty, CRM and partner relationship programs
- Partner with internal teams to ensure that clients' needs are met.
- Monitor and analyse data of product and solution usage, reporting this upwards for product and delivery improvements, and providing clients with
- Participate and assist with ad-hoc projects
skills and experience required
- Bachelor's Degree from a recognised institution is highly preferred
- At least 2 years in an account management role experience within an agency and/or MNC environment
- Knowledge and experience in B2B, B2B2C, marketing services and solutions
- Prior experience in CRM and loyalty marketing, or knowledge of various loyalty, marketing and digital tools and technologies will be an added advantage
- Strong time management and communication skills to interface between internal stakeholders and clients
To apply online please use the 'apply' function
Shawn Lee (EA: 94C3609/ R1765158)
