- Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution
- Possess hands-on experiences in supporting Payment systems
- Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users
- Has functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices
- Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services
- Possess good understanding and competency in scripting (such as DOS, Shell Scripting)
- Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner
- Possess collaborative team player working style with demonstration of presentable interpersonal skills
- Excellent communication, interpersonal and presentation skills
- Demonstrate a strong sense of accountability and ownership of results
- Demonstrate sound judgment in reviewing problems and making recommendations / decisions