Senior Manager - Operations
- West & East
- Mon to Fri - Office hours
- Aviation Industry
Job description:
Conduct fuel operations
- Ensure preventive measures are put in place to avoid future recurrence of issues
- Ensure preventive measures are put in place to ensure fuel quality
- Review get well plan and prepare write-off report/action plan if there are fuel losses
- Collaborate with each worksite to obtain relevant demand forecast to review and plan for fuel stock
Perform maintenance operations
- Escalate non-availability of GFE/GFP to customer's senior management
- Approve complex maintenance work in accordance with financial allowable limits (FAL) and oversee complex rectification activities of equipment abnormalities
Ensure operational excellence and compliance with quality and safety standards
- Set direction for new base/projects and engage external stakeholders to ensure smooth transition/ implementation
- Develop business continuity plans to mitigate disruptions
- Drive implementation of changes based on quality and safety reports
- Ensure audits are carried out as per schedule and mitigate non-compliant audit findings with external auditor
- Review Standard Operating Procedures (SOPs) to ensure regulatory requirements are met and procedures can be performed by operations team
- Endorse emergency response plans
- Drive the unit's compliance to data governance and cybersecurity
Manage customer experience and relationships
- Manage strategic contractual issues between operational unit and its customers
- Maintain close links with key customers
Contribute to continuous improvement
- Guide organisational transformation and continuous improvement projects
- Challenge units to adopt new business strategies while actively balancing risk and opportunities to develop new markets
Manage people, finance and organisational development
- Manage career planning and development of Operational Unit employees
Collaborate with cross-functional ops teams to strategise optimisation of resources and operational efficiency - Review capital and operating departmental budget
- Review and approve purchase requisition based on financial allowable limits (FAL)
- Ensure cost control of OT and management of MC rate below national average
- Review proposed Scope of Work (SOW) and resources required
- Establish initiatives to improve department's recruitment and retention rates
- Liaise with HR for manpower planning and staffing requirements for all operational unit’s worksites
- Front development, communication and implementation of effective growth strategies and processes
- Ensure sales and cost targets are met
Requirements:
- Degree with operation management skills preferred.
Prior experience with Aviation industry preferred - MS Office - Excel, Words and PowerPoint
- Candidate with fuel farm operation experience is a plus
Simply submit your application with your updated resume by clicking the ‘Apply’ OR send an email to joyce.tan@quesscorp.sg.
Tan Yen Ling Joyce
Reg No: R1871216
EA License: 23C2060
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