Job scope:
• Schedule appointment for terminal change out
• Work with operational team on deployment schedule
• Maintain status update on tracker
• Achieve appointment target
• Resolve issues and enquiries from merchant
• Conduct daily BAU assessment, periodic review and analyze new & existing merchant profile (AML/KYC and credit risk assessment) within SLA.
• Working with various stakeholders as part of the onboarding of merchants
• Ongoing monitoring of alerts as part of the AML/KYC notifications.
• Identify process improvement opportunities to make the Merchant Assessment team more effective.
Requirements:
• Diploma & above
• 1-2 years of relevant work experience (Preferred)
• Experience in AML/KYC processing, and risk assessment and review will be an advantage
• Meticulous and able to work under tight deadlines
• Conscientious & team player
• Good interpersonal & communication skills
Working location: Toa Payoh area (5 days work week)
