Customer Service Officer (Beauty Salon)

• Working location: Ubi
• Working Days: 6 day (include weekends and PH)
• Salary up to S$ 2,500

Responsibilities

• Greet customers and provide professional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Recommend products and/or packages according to individual needs and conditions
• Dealing with customer administration, incoming calls, inquiries and appointment bookings. (Ensure confidentiality in customer details)
• Update clients records in the system
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Studies/ Administration/ Management
• Customer Service experience (Retail / beauty industry)
• Able to commit working retail hours
• Require MS Office and Excel Skills

Apply now for Interview arrangement

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279