Job Description:
- Drive sales and grow market share on platforms like Shopee and Lazada.
- Set and achieve monthly sales targets in line with company goals.
- Manage product listings, SKUs, and inventory to keep platforms updated and optimized.
- Ensure timely order processing, deliveries, and returns.
- Resolve fulfillment issues with logistics and platform managers.
- Lead customer service to enhance satisfaction and handle replacements or refunds.
- Plan and execute digital marketing campaigns, including flash sales.
- Collaborate with the design team on marketing materials.
- Lead and mentor the e-commerce team, promoting collaboration and clear communication.
- Monitor inventory levels and optimize stock management.
- Prepare monthly sales reports and analyze key performance metrics.
- Improve e-commerce performance through data-driven strategies.
- Continuously enhance e-commerce workflows and office organization.
- Collaborate with other departments to align e-commerce with broader company initiatives.
- Liaise with new and existing platforms for market expansion.
Requirements:
- Diploma or Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
- Minimum of 3-5 years of experience in e-commerce or digital marketing, with a proven track record of managing e-commerce platforms.
- Strong understanding of SEO, digital marketing, and e-commerce best practices.
- Excellent leadership, communication, and organizational skills.
- Ability to analyze data and make strategic decisions to drive e-commerce success.
- Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce platforms.
Working Day & Timing:
Monday to Friday: 9am – 6pm
Saturday: 9am – 1pm
