Key Responsibilities (Internal Reference)
- Business requirements (jointly with BU Specialist)
- Functional requirements (incl. input/output, data, security)
- Non-functional requirements
- Standard operating procedures, manuals and Release notes.
Job
Requirements
Technical Skills & Experience
- Strong business domain knowledge in retail banking
- Bachelor’s degree in engineering/ business/ finance or equivalent
- Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
- Understanding of technology and operational processes across functions/departments in the bank/market.
- Resourceful team player
- Familiar with change management processes and project management fundamentals
- Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
- Passionate, diligent and resilient individual with ability to thrive in ambiguity
- Experience in scoping and evaluation - defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
- Minimum 10 years of relevant banking and/or consulting experience
- Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.
