- To administer all valid claims (Own Damage & Third Party) promptly and fairly.
- To attend all enquiries regarding claim matters from owners.
- To review claim files to ensure claim files are up to date and manage closure of files.
- Assess vehicle damages accurately and put up estimate to insurers.
- Analysing claims & negotiating settlements
- To maintain good relationship with external adjusters, investigators, panel of solicitors and intermediaries.
- Provide Admin & HR Support