We’re seeking a dedicated Business Analyst to enhance our Group Insurance business operations and drive digitalization initiatives.
Key Responsibilities:
- Quality Assurance & User Testing: Conduct thorough user testing and quality assurance to ensure optimal functionality and user experience of business applications.
- Business Operations Analysis: Analyze and document business processes, requirements, and workflows within the Group Insurance domain.
- Digitalization Initiatives: Lead and support end-to-end process digitalization efforts, ensuring seamless integration and efficiency.
- Technical Expertise: Utilize experience with AS400 Group Asia, web/app front-end applications, and SQL to assess and improve application performance and reliability.
- Collaboration: Work closely with cross-functional teams to communicate findings, provide actionable insights, and ensure alignment with business goals.
Requirements:
- At least 5 years of experience in the insurance industry, with a focus on business operations and user testing.
- Preferably in Group Insurance domain
- Proficiency in AS400, ditigal - websitie or application front-end applications
- Driving end-to-end digitalization projects.
- SQL experience is a plus
