Job Description and Responsibilities
Clinic Assistant Role:
Main Duties and Responsibilities
1. Register patient
2. Dispense medication with the correct identifiers
3. Explain the purpose of the medications to patients
4. Adopt our company’s patient-first service attitude
5. Help to trace reports, to contact patient to collect reports after vetting by doctor
6. Submit claims to TPA, chas and medisave
7. Ensure all cash and nets tally are correct at the end of the day
8. Assist the doctor in clinic procedures including but not limited to T&S, ECG, BP taking , hypocount and dressing
9. Assist the accountant in collating the necessary revenue reports and daily receipts and claims
10. Keep track of medications stock and do regular stock taking and replenishment
11. Ensure consumables are topped up regularly and the CA area and doctor’s room are neat and tidy
12. Business development of clinic – including ad hoc projects and promotion and sales of clinic products to external parties
13. Other duties as specified by clinic manager or doctors
Clinic Manager Role:
1. Manage and maintain clinic medications and clinic disposables, inform Dr / Logistics IC should stock run low, manage transfer of medications, with accurate stock in / stock out.
2. Manage clinic assistants, be a role model and mentor for clinic assistants and be responsible for training interns from branch. Clinic manager will be required to evaluate and assess branch clinic assistants from time to time.
3. Maintain and manage locum pay slip, and submit monthly pay slips to finance
4. Collate monthly managed care invoices and submit to finance accordingly
5. Ensure that staff in clinic branch follows standard operating procedures (SOP) given by HQ / management, and ensure that SOPs are carried out diligently.
6. Any other managerial roles that Dr and management of 57 Medical requires from time to time.
Previous experience will be a bonus
Clinics are located in: Geylang Bahru, Yishun Ring, Kallang Airport, Parkway Centre, Pek Kio, West Coast Drive and Woodlands
