The Programmes and Partnerships Department (PPAD) develops, plans and implements client's engagement programmes. PPAD also engages stakeholder groups and corporates through initiatives.
PPAD’s Volunteer Management Branch (VMB) manages the development, training, engagement and deployment of client's volunteers, as well as coordinates volunteer matters.
Job Scope:
The officer’s key responsibilities are to assist the Team Leader to:
· Plan, execute and monitor volunteer programme and its operation processes to achieve deliverables and outcomes
· Plan and organise volunteer programme including, but not limited to the following areas:
· Recruitment
· Training/briefing materials and online/on-site training sessions
· Deployment
· Engagement and Gathering of feedback
· Recognition and profiling of volunteers
· Track and monitor progress, KPIs, resources, budget, and conduct reviews of volunteer programmes for continuous improvement and volunteers’ experience.
· Maintain a strong and lasting relationship with the network of volunteer leaders and continue to recruit more passionate and like-minded individuals as leaders.
· Managing online/digital tools for overall volunteer management (e.g., MCCY-VMS 3.0)
· Maintenance of volunteer database and provide updates on volunteers’ performances and outreach effectiveness.
· Act as a central point of contact for volunteers and for the coordination of volunteering enquires.
· Any other ad-hoc duties assigned
Requirements:
- Preferably with at least 1 year working experience in related fields.
- Equipped with basic business knowledge in scope of management of budget, project, partnership, etc.
- Skillsets in computer science to assist in the design and development of Volunteer Management System technology platform will be an advantage.
- Excellent written, communication and interpersonal skills.
- Able to work independently as well as in a team.
- Good knowledge of Microsoft Office software (Microsoft Word, Powerpoint, Excel)
Work Venue: Scotts Road
Salary: $20/hour
Contract Period: 6 months
