Global Travel is inviting driven and customer-focused candidates to join our Corporate Travel Team. We provide training and mentorship to develop your travel knowledge and customer service skills. You will have an excellent opportunity to network and gain industry knowledge. If you are passionate about travel and willing to learn, we are looking for You!
Key Responsibilities
- Provide accurate business travel arrangements for corporate accounts including air, hotel, car, ground transportation, visa, and travel insurance arrangement
- Understand clients’ need for complete accurate records of bookings and offer the best alternatives in terms of pricing & routing.
- Planning of travel itineraries, making reservations & ticketing
- Ensure a high level of professionalism and customer satisfaction delivered in accordance with the Service Level Agreement and clients’ travel policies.
- Update and maintain accurate and Personal Client Profiles
- Check document validity, and provide accurate visa requirements and application details at the time of reservation
- Build and maintain good working relationships with our corporate customers
- Undertake after-office hours emergency line duty on a roster basis.
Pre-requisites:
- Preferably Diploma holder with related experience in Corporate Travel or Airlines industry
- Good verbal and written communication and interpersonal skills
- Meticulous and able to work well in a fast-paced environment
- Able to provide after-office hours assistance to clients, as and when required
- Customer-focused and good team player with a collaborative mindset to drive the best outcomes
- Working location: Depot Road / Gombak Drive
