Responsibilities
- Provide L1 Support to the IT Team
- Assist on L2 IT-related matters and work with vendor on issues
- Maintenance of IT peripherals including backup & recovery
- Set-up & installation or migration of IT peripherals
- Relocation of IT peripherals within premises
- Troubleshoot hardware & software issues
- Users profile administration
- Provides IT Support for onboarding and offboarding of staff
- Installation and configuration of software according to customer standard
Requirement
- Minimum ITE / Diploma in IT or equivalent
- At least 1-2 year(s) of working experience in IT field
- User support experience is preferred
- Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
- Able to work under pressure and in a fast paced environment
Others
- Working Hours: 9.00am - 05.30pm (Mon to Fri)
