Service Desk Officer/Customer Service Officer (Bowling / Main Lobby) (East Region)

Our esteemed client, an established recognized MNC, is searching for a Service Desk Officer/Customer Service Officer (Bowling / Main Lobby):

Job Responsibilities:

1. Customer Service Officer (Bowling)

• Handle daily operations and maintain facilities within the Bowling Centre.
• Manage the cashier counter during operation hours and reconcile daily payment balances.
• Provide excellent customer service to Club Members, guests, and the public.
• Ensure compliance with established game rules during bowling leagues and competitions.
• Update and maintain bowlers’ records and results, including handicaps, league results, and competition results.
• Assist the Supervisor in checking and maintaining stock, equipment, and stationery levels for daily operations.
• Manage enquiries, bookings, organization, and billing for corporate events, and submit monthly reports.

2. Customer Service Officer (Main Lobby)

• Handle telephone calls and answer enquiries about the Club’s facilities and functions.
• Manage Club programme applications, enquiries, and facilities bookings.
• Perform cashiering duties.
• Provide membership services, including the collection of sub-fees.
• Conduct administrative tasks, such as safe-keeping and recording of key issuance, and other tasks assigned by the Head of Department.
• Administer lost and found items.
• Record incoming cheques.
• Assist in tender briefings, collection, and recording of tender documents and deposits.

Requirements:

• Minimum GCE ‘N’ Level qualification
• Atleast 1 year of relevant experience preferred.
• Basic computer knowledge.
• Willingness to work on weekends and public holidays when required

Additional Information:

• Working Location: Changi (Pick-Up Provided at Tanah Merah MRT Station)
• Working Hour: 5 Days (Shift Rotations)
• Salary: Basic up to S$2,200 + Allowance

For interested parties, Kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

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