Job purpose
- To ensure smooth operation by monitoring and maintaining our Client’s Software and Hardware systems while providing technical support to onsite and remotely.
Duties and responsibilities
- Providing first-level helpdesk and end-user support.
- Setup PC/Laptop, Backup PC/Laptop and migration of PC/Laptop Data
- Installing and configuring computer hardware, software, systems, networks, printers, and other IT equipment.
- Documenting and managing of Client IT Assets, Inventory, and other IT supplies.
- Documentation
Requirements
- Proven 1 years of hands-on experience working in an end-user IT Support role or computer operations environment.
- Required technical troubleshooting skills for Windows 10, 11.
- Support for handheld smartphones and tablets.
- Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision-making skills.
- Willingness to take ownership of task and express interests in learning new technologies and systems.
- Fresh Graduate are welcome to apply