We are looking for a Credit Control Executive to join a Financial Service company.
Work location: Scott Road, Orchard
Work Pattern: Monday to Friday
Job Scope:
1. Making collection calls
2. Timely and effective collection of all debts and customers payments
3. Negotiating re-payment plans
4. Liaising with lawyer to follow up on the legal action taken against the bad paymasters
5. Liaising with vehicle repossessors to follow up on repossessed vehicles
6. Maintaining contact with clients to ensure outstanding balance are clear for payment
7. Resolving queries both internally and externally around customers outstanding balance
8. Posting and allocating daily receipts to accounting systems
9. Other ad-hoc admin tasks, if need be.
Requirement:
1. Diploma/Degree with at least 2 years1. relevant 1. work experience in going through the whole cycle of legal process of debt collection
2. Able to advise on what legal action is best at different stages of debt collection
3. Able to establish and maintain good client relationships, both internally and externally at all levels
4. Able to reconcile complex accounts and have excellent attention to detail
5. Calm, confident manner to handle potentially uncomfortable conversations
6. Bilingual in English and Mandarin to liaise with Mandarin speaking clients/stakeholders
