BoardRoom is looking for highly motivated, dynamic professionals with relevant experience to join our Share Registry Services Team!
As Asia-Pacific’s leader in corporate and advisory services, we offer the opportunity to work across five regions, and the chance to collaborate with a multitude of Fortune 500 Companies, MNCs, Private and Listed companies. Our clients, team members, and community, are empowered to always learn, grow, and be proactive.
Job Description
1. Develop an in depth knowledge of the clients, their industry, and key contacts.
2. Provide high level of client service by communicating and servicing them proactively.
3. Document client interactions in a contact / call report.
4. Attend to stakeholders’ enquiries and process all submitted documents relating to SRS, ensuring that problems, errors and omissions are escalated and dealt with immediately in the most appropriate manner.
5. Receive, check, sort, record and process all documents received from stakeholder (s) or lodging agent(s) or SRS Client Services in accordance with the necessary procedures.
6. Process corporate actions, transfers, replacement cheques / certificates, proxy votes, and any other Client / Shareholders’ instructions.
7. Support client Shareholders’ Meetings – Attendance Registration and Polling Services.
8. Assist in reviewing processes and workflows to identify opportunities for Continuous Improvement.
9. Ensure all duties are carried out according to department’s Standard Operating Procedures (SOPs).
10. Work in conjunction with all colleagues in order to meet departmental quality standards and ensure a smooth flow of operation.
11. Comply with Group and Company Procedures and Policies.
12. Carry out any other duties / projects that may from time to time be assigned.
Personal Attribute and Qualification
1. N/O/NITEC/A level / Diploma / Degree from a reputable institution
Up to 1 year experience in Share Registry and/or Client Services
2. Ability to Work in Harmony with Co-Workers
3. Drive for Results
4. Determination and Persistence
5. Eager and Willing to Strengthen Knowledge Base and Skills
6. Flexibility
7. Honesty
8. Loyalty
9. Strong Business Acumen
10. Technical Competency
11. Work Ethic
12. Resourceful, Meticulous and Detailed
13. Positive Disposition and Can-Do Attitude
