Main Duties and Responsibilities
We are seeking a detail-oriented and sales driven Sales Coordinator for MICE/Travel Distribution to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree.
Reporting to the Assistant Director of Sales, the incumbent will be responsible for supporting our sales and marketing initiatives in the MICE sector. You will be coordinating various aspects of MICE events and managing relationships with travel partners to drive bookings and enhance our Resort’s visibility in the market.
Key Responsibilities
- Assist in planning and executing MICE events, including meetings, conferences, and incentive programs, ensuring all client requirements are met.
- Serve as the primary point of contact for MICE clients, providing excellent service and support throughout the planning process.
- Work closely together with travel agencies and distribution partners to promote our Resort’s packaging and secure group bookings.
- Conduct research on industry trends, competitor offerings, and potential new markets to identify growth opportunities.
- Develop and maintain promotional materials and presentations tailored for MICE clients and travel partners.
- Maintain accurate records of client interactions, inquiries, and bookings in the hotel’s CRM system.
- Assist in analyzing MICE sales performance and preparing reports to track progress and identify areas for improvement.
Job Requirements
- Degree in Marketing, Business, Hospitality Management or a related field.
- Minimum 1 years’ experience in a similar capacity, preferably in a luxury hotel or resort. Pre-opening experience would be advantageous.
- Excellent interpersonal skills, coupled with a well ingrained sales & service mindset
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple projects and deadlines.
