· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;
· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;
· Stay updated on the latest security patches and updates for all systems and applications;
· Serve as the first point of contact for troubleshooting system and network issues;
· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;
· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;
· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;
· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;
· Set up and implement backup plans and business continuity plans for system applications and stored information;
· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;
· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;
· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.
JOB REQUIREMENTS:
· Minimum Degree in Information Technology;
· 1-2 years related experience;
· Familiarity with Server administration and switches configuration;
· Basic understanding of cyber-security;
· Ability to diagnose and troubleshoot basic technical issues;
· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;
· Good interpersonal skills and a team player;
· Strong communication skills with all team members;
· Attention to detail and focus.
