The Club Supervisor who also works as an Aircon Technician is in charge of managing the club's daily activities and maintaining efficient air conditioning systems. This role demands strong leadership abilities and exceptional customer service.
Supervision of operations:
Oversee daily club functions, such as staff management, creating schedules, and handling inventory.
Make sure to follow health and safety laws.
Ensure a friendly and interactive atmosphere for both members and visitors.
Manage and teach club employees, guaranteeing excellent performance and customer satisfaction.
Organize frequent team gatherings to share objectives and collect input.
Deal with members' questions, grievances, and suggestions quickly and in a professional manner.
Promote a supportive environment and improve the overall member satisfaction.
Organize and manage club events and activities, guaranteeing they are carried out successfully.
Coordinate with suppliers and service partners as required.
Create and oversee operational reports, budgets, and performance metrics.
Pinpoint where enhancements are needed and execute suitable tactics.
Qualifications & Skills:
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings, late nights, and weekends.
- Strong customer service orientation.
- Leadership and team management abilities.
- languages : Tamil & English
- Basic computer skills for reporting and communication.
