This position will report to the Assistant Restaurant Manager / Operations Manager
The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.
Job Responsibilities:
- Create a welcoming and pleasant atmosphere for guests, ensure smooth seating arrangements, and provide excellent customer service
- Process payments, handle cash transactions with precision, and utilize the Point of Sale (POS) system efficiently
- Enhance the overall dining experience for customers by being a friendly and organized presence at the front of the restaurant
- Take reservations via phone or email and promptly respond to guest inquiries
- Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
- Maintain guest profiles and history, noting special occasions and requests
- Escort guests to their table and provide recommendation and information proactively
- Upsell special promotions and events to guests
- Adhere to the compliance of sanitation and safety regulations
Job Requirements:
- 1 year of relevant experience
- Well-groomed, clean, and professional appearance
- strong customer service skills with a passion for creating memorable experiences
- Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays
