Responsibilities:
- Staff Management: Overseeing the front-of-house staff, including servers, hosts, and bartenders. This includes hiring, training, and scheduling shifts.
- Customer Service: Ensuring high standards of customer service are met and addressing any guest concerns or complaints effectively.
- Operational Efficiency: Monitoring daily operations to ensure everything runs smoothly, including service flow, food quality, and cleanliness.
- Inventory Control: Managing stock levels, ordering supplies, and ensuring proper storage and handling of food and beverages.
- Financial Oversight: Assisting with budgeting, payroll, and financial reporting, as well as ensuring profitability through effective cost control.
- Health and Safety Compliance: Ensuring the restaurant adheres to health and safety regulations and maintaining a clean and safe environment.
- Team Leadership: Motivating and leading the team, fostering a positive work environment, and conducting regular performance evaluations.
Skills:
- Communication: Strong verbal and written communication skills to effectively interact with staff and customers.
- Problem-Solving: Ability to handle unexpected issues calmly and efficiently.
- Organizational Skills: Excellent multitasking abilities and attention to detail to manage various aspects of the restaurant.
- Customer Focus: A genuine commitment to providing excellent service and enhancing the guest experience.
- Leadership: Ability to inspire and manage a diverse team.
EA: Hansing Recruitment Pte Ltd23C1646
Personnel: Jennis Lim R24123385
