- Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
- Instil a calm, organized approach in all stressful situation
- Conduct roll calls everyday.
- Ensure proper stocking levels
- Supervise, guide and participate in activities of the staff under his/her direct supervision
- Oversee multiple stations and recommend improvements to Manager where appropriate
- Conduct daily check to ensure proper working condition of equipment
- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
- Organise and oversee events according to customers’ request
- Plan and manage the roster, time off, hand-punch records and updating of e-attendance
- Ensure restaurant is adequately staffed during shift and notify Manager of any manpower shortage
- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
- Assist with all restaurant administrative duties
Any other jobs or duties assigned by the Manager from time to time.
Requirements
- At least 3 years of experience in the F&B industry
- Preferably in senior roles in F&B/Restaurant service or equivalent
- Required to work 6 days work week and able to work on weekends and Public Holidays
