Responsibilities
- Leading and supervising a team of the assigned course/progrmme category to perform the following activities:
Course administration, management and efficient logistical support:
Monitor and process course applications from Training Management System and assist in updating course information into the system to ensure the smooth course registration process.
Prepare the necessary documentation for commissioning of internal and external trainers so that lecturers / trainers are timely appointed - Arrange all the logistics to ensure the smooth and successful running of the programmes /courses
Plan, recommend, brief, and organise manpower to facilitate on-site course/programme operations to ensure timely deliver services to internal and external customers - Liaise with internal stakeholders to ensure the smooth planning and running of programme/course
Attend to queries from public and students pertaining to the programmes/ courses - Supervise, minitor and ensure completion of the following activies by team members after course/programme ended (Manage post training administration):
- Update of courses databases to ensure course/programme information is complete and could be collated when needed
Requirements
- A recognized Master Degree or Degree in Education, Business Administration, Operations Management, or in a related field
- Minimum 3 years of experience in education, administration and training support operation
- Well-versed in Microsoft Office Application
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Proactive team player, able to multi-task and work independently with minimum supervision
