Total 16 food beverage service job vacancies in Accounting / Auditing category in d04 harbourfronttelok blangah sentosa island

Working Location: Jurong Food Hub

Responsibilities:

Purchasing -

• · Handle all purchasing activities
• · Review and implement policies, procedures and internal controls for procurement activities
• Responsible for Order Placement Timing, Supply & Demand Alignment, Material replenishment and Supplier Performance
• Continuously monitoring, evaluating and improving supplier performance
• Source the most cost-effective material for the company
• Stock level projection
• Purchasing budget control.
• Monitor delivery times to ensure timely delivery
• Managing the procurement suppliers’ relationships for the Company
• Regular negotiations with suppliers on purchasing prices
• Resolve disputes and claims with vendors and suppliers.
• Prepare Monthly or Weekly purchase & inventory report
• Analysis of sales forecast accuracy, stock movement and aging stock
• Liaise with finance department with regards to cycle count and inventory reconciliation
• Work closely with the sales team to support with daily B2B customers invoicing.
• Ensure Monthly closing report is completed within deadline (Inventory report for all outlet & warehouse)
• Handle unforeseen situation related to inventory and stock matters in all outlets, work closely and provide support to operation outlet team in all restaurant activities
• Organize Monthly stock take activities on selected outlet
• Airport pass application for delivery suppliers
• Other ad-hoc duties when required

Logistic (Import/Export and Delivery Operations) –

• Planning Shipment from overseas suppliers
• Ensure timely & accurate arrival of shipment through close liaison with 3PL, freight forwarder supplier & distribution.
• Prepare and check all shipping documents such as B/L, packing list, certificate of origin etc. to ensure that they are complete and comply with AVA import and export rules and regulations
• Coordinate AVA inspection when shipment arrive at warehouse
• Book cargo space and purchase insurance for shipments
• Liaise with Freight Forwarder, transportation, etc. to ensure timely clearance and delivery of shipments
• Import & export arrangements
• Manage the delivery and logistic team in the Company
• Manage and plan regular vehicle maintenance to ensure minimal disruption to delivery operations
• Other ad-hoc duties when required

Requirements:

• Diploma in related field preferred
• At least 2 years of relevant work experience
• Advantage for candidate with experience from F&B industry
• Work at Jurong Food Hub

Email your resume to [email protected] to apply!

About Us:

Wan Consultants Pte Ltd is committed to delivering exceptional service and solutions to our clients across various industries. We are looking for a Customer Service Executive to join our team, playing a key role in ensuring client satisfaction and maintaining long-term relationships. If you are enthusiastic about helping others and thrive in a client-facing role, we want to hear from you!

Job Responsibilities:

• Handle client inquiries through various channels, including walk-ins, phone calls, and emails, providing accurate and timely assistance.
• Prepare quotations and negotiate prices with companies and businesses to secure deals.
• Follow up on outstanding receivables to ensure prompt payment and resolve any payment-related issues.
• Deliver professional and courteous after-sales support, maintaining and enhancing positive relationships with clients.
• Collaborate with management to address client needs and ensure seamless service delivery.

Job Requirements:

• Diploma or Degree in any discipline.
• Confident in speaking English; proficiency in Mandarin is an advantage (to communicate effectively with Mandarin-speaking clients).
• At least 3 months of working experience in any field, including internships (customer service or client-facing roles are a plus).
• Strong communication and interpersonal skills.
• Customer-oriented with a proactive attitude towards problem-solving.
• Ability to multitask and manage time effectively in a fast-paced environment.

Why Join Us?

• Gain valuable experience in a client-facing role with opportunities for growth and development.
• Work in a supportive and collaborative team environment.
• Convenient office location in Singapore’s Jurong East district.
• Flexible working hours available to accommodate family commitments (e.g., start late or end early).
• No overtime required—enjoy a balanced work-life schedule.

Job Description & Requirements

- Provides back-up to the Account Manager on all clerical functions, as needed.

- Assist on the month-end closing procedures to meet monthly deadlines.

- Assist on other accounting projects as needed.

- Process high volume in payment transaction.

- Able to work independently,research and resolve payment discrepancies.

- Monitor AR/AP Aging reports and days sales outstanding.

- Obatains and emails invoice copies/statements for customer,as required.

- Match invoices against purchase ordders, any price/quantity discrepancies research and resolve with purchasing department.

- Only Singaporean/PR need to apply.

Working Location: Jurong Food Hub

Responsibilities:

Purchasing -

• · Handle all purchasing activities
• · Review and implement policies, procedures and internal controls for procurement activities
• Responsible for Order Placement Timing, Supply & Demand Alignment, Material replenishment and Supplier Performance
• Continuously monitoring, evaluating and improving supplier performance
• Source the most cost-effective material for the company
• Stock level projection
• Purchasing budget control.
• Monitor delivery times to ensure timely delivery
• Managing the procurement suppliers’ relationships for the Company
• Regular negotiations with suppliers on purchasing prices
• Resolve disputes and claims with vendors and suppliers.
• Prepare Monthly or Weekly purchase & inventory report
• Analysis of sales forecast accuracy, stock movement and aging stock
• Liaise with finance department with regards to cycle count and inventory reconciliation
• Work closely with the sales team to support with daily B2B customers invoicing.
• Ensure Monthly closing report is completed within deadline (Inventory report for all outlet & warehouse)
• Handle unforeseen situation related to inventory and stock matters in all outlets, work closely and provide support to operation outlet team in all restaurant activities
• Organize Monthly stock take activities on selected outlet
• Airport pass application for delivery suppliers
• Other ad-hoc duties when required

Logistic (Import/Export and Delivery Operations) –

• Planning Shipment from overseas suppliers
• Ensure timely & accurate arrival of shipment through close liaison with 3PL, freight forwarder supplier & distribution.
• Prepare and check all shipping documents such as B/L, packing list, certificate of origin etc. to ensure that they are complete and comply with AVA import and export rules and regulations
• Coordinate AVA inspection when shipment arrive at warehouse
• Book cargo space and purchase insurance for shipments
• Liaise with Freight Forwarder, transportation, etc. to ensure timely clearance and delivery of shipments
• Import & export arrangements
• Manage the delivery and logistic team in the Company
• Manage and plan regular vehicle maintenance to ensure minimal disruption to delivery operations
• Other ad-hoc duties when required

Requirements:

• Diploma in related field preferred
• At least 2 years of relevant work experience
• Advantage for candidate with experience from F&B industry
• Work at Jurong Food Hub

Email your resume to [email protected] to apply!

Working Location: Jurong Food Hub

Responsibilities:

Purchasing -

• · Handle all purchasing activities
• · Review and implement policies, procedures and internal controls for procurement activities
• Responsible for Order Placement Timing, Supply & Demand Alignment, Material replenishment and Supplier Performance
• Continuously monitoring, evaluating and improving supplier performance
• Source the most cost-effective material for the company
• Stock level projection
• Purchasing budget control.
• Monitor delivery times to ensure timely delivery
• Managing the procurement suppliers’ relationships for the Company
• Regular negotiations with suppliers on purchasing prices
• Resolve disputes and claims with vendors and suppliers.
• Prepare Monthly or Weekly purchase & inventory report
• Analysis of sales forecast accuracy, stock movement and aging stock
• Liaise with finance department with regards to cycle count and inventory reconciliation
• Work closely with the sales team to support with daily B2B customers invoicing.
• Ensure Monthly closing report is completed within deadline (Inventory report for all outlet & warehouse)
• Handle unforeseen situation related to inventory and stock matters in all outlets, work closely and provide support to operation outlet team in all restaurant activities
• Organize Monthly stock take activities on selected outlet
• Airport pass application for delivery suppliers
• Other ad-hoc duties when required

Logistic (Import/Export and Delivery Operations) –

• Planning Shipment from overseas suppliers
• Ensure timely & accurate arrival of shipment through close liaison with 3PL, freight forwarder supplier & distribution.
• Prepare and check all shipping documents such as B/L, packing list, certificate of origin etc. to ensure that they are complete and comply with AVA import and export rules and regulations
• Coordinate AVA inspection when shipment arrive at warehouse
• Book cargo space and purchase insurance for shipments
• Liaise with Freight Forwarder, transportation, etc. to ensure timely clearance and delivery of shipments
• Import & export arrangements
• Manage the delivery and logistic team in the Company
• Manage and plan regular vehicle maintenance to ensure minimal disruption to delivery operations
• Other ad-hoc duties when required

Requirements:

• Diploma in related field preferred
• At least 2 years of relevant work experience
• Advantage for candidate with experience from F&B industry
• Work at Jurong Food Hub

Email your resume to [email protected] to apply!

Working Location: Jurong Food Hub

Responsibilities:

Purchasing -

• · Handle all purchasing activities
• · Review and implement policies, procedures and internal controls for procurement activities
• Responsible for Order Placement Timing, Supply & Demand Alignment, Material replenishment and Supplier Performance
• Continuously monitoring, evaluating and improving supplier performance
• Source the most cost-effective material for the company
• Stock level projection
• Purchasing budget control.
• Monitor delivery times to ensure timely delivery
• Managing the procurement suppliers’ relationships for the Company
• Regular negotiations with suppliers on purchasing prices
• Resolve disputes and claims with vendors and suppliers.
• Prepare Monthly or Weekly purchase & inventory report
• Analysis of sales forecast accuracy, stock movement and aging stock
• Liaise with finance department with regards to cycle count and inventory reconciliation
• Work closely with the sales team to support with daily B2B customers invoicing.
• Ensure Monthly closing report is completed within deadline (Inventory report for all outlet & warehouse)
• Handle unforeseen situation related to inventory and stock matters in all outlets, work closely and provide support to operation outlet team in all restaurant activities
• Organize Monthly stock take activities on selected outlet
• Airport pass application for delivery suppliers
• Other ad-hoc duties when required

Logistic (Import/Export and Delivery Operations) –

• Planning Shipment from overseas suppliers
• Ensure timely & accurate arrival of shipment through close liaison with 3PL, freight forwarder supplier & distribution.
• Prepare and check all shipping documents such as B/L, packing list, certificate of origin etc. to ensure that they are complete and comply with AVA import and export rules and regulations
• Coordinate AVA inspection when shipment arrive at warehouse
• Book cargo space and purchase insurance for shipments
• Liaise with Freight Forwarder, transportation, etc. to ensure timely clearance and delivery of shipments
• Import & export arrangements
• Manage the delivery and logistic team in the Company
• Manage and plan regular vehicle maintenance to ensure minimal disruption to delivery operations
• Other ad-hoc duties when required

Requirements:

• Diploma in related field preferred
• At least 2 years of relevant work experience
• Advantage for candidate with experience from F&B industry
• Work at Jurong Food Hub

Email your resume to [email protected] to apply!

• Basic up to $2800 + Performance Bonus
• 5.5 days work per week
• Monday – Friday (9am – 6pm) , Saturday (9am – 1pm)
• Can apply for WFH after confirmation

Responsibilities:

• Client Support and Relationship Management:

· Serve as the primary contact for key accounts, addressing their daily inquiries and requests.

· Provide timely and accurate information in response to client questions about products, services, and order statuses.

· Cultivate and sustain strong, positive relationships with key clients to enhance their satisfaction.

• Order Management and Coordination:

· Oversee and process client orders, ensuring accuracy and prompt delivery.

· Collaborate with internal teams (e.g., sales, logistics, production) to meet customer needs.

· Track the progress of orders and resolve any issues that may arise.

• Issue Resolution:

· Handle client complaints or concerns promptly and effectively, ensuring satisfactory resolutions.

· Proactively identify potential problems and take measures to prevent them from affecting the customer experience.

• Client Feedback and Reporting:

· Collect and communicate client feedback to relevant internal teams to drive continuous improvement.

· Prepare regular reports on account activities, client satisfaction, and key performance indicators (KPIs).

• Collaboration and Cross-Department Communication:

· Partner closely with the sales and account management teams to ensure alignment on client strategies.

· Work with other departments (e.g., finance, logistics, product development) to address client-related issues.

Requirement

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.
• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.
• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Please submit your updated resume by using the APPLY NOW BUTTON

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*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Working Location: Jurong Food Hub

Responsibilities:

Purchasing -

• · Handle all purchasing activities
• · Review and implement policies, procedures and internal controls for procurement activities
• Responsible for Order Placement Timing, Supply & Demand Alignment, Material replenishment and Supplier Performance
• Continuously monitoring, evaluating and improving supplier performance
• Source the most cost-effective material for the company
• Stock level projection
• Purchasing budget control.
• Monitor delivery times to ensure timely delivery
• Managing the procurement suppliers’ relationships for the Company
• Regular negotiations with suppliers on purchasing prices
• Resolve disputes and claims with vendors and suppliers.
• Prepare Monthly or Weekly purchase & inventory report
• Analysis of sales forecast accuracy, stock movement and aging stock
• Liaise with finance department with regards to cycle count and inventory reconciliation
• Work closely with the sales team to support with daily B2B customers invoicing.
• Ensure Monthly closing report is completed within deadline (Inventory report for all outlet & warehouse)
• Handle unforeseen situation related to inventory and stock matters in all outlets, work closely and provide support to operation outlet team in all restaurant activities
• Organize Monthly stock take activities on selected outlet
• Airport pass application for delivery suppliers
• Other ad-hoc duties when required

Logistic (Import/Export and Delivery Operations) –

• Planning Shipment from overseas suppliers
• Ensure timely & accurate arrival of shipment through close liaison with 3PL, freight forwarder supplier & distribution.
• Prepare and check all shipping documents such as B/L, packing list, certificate of origin etc. to ensure that they are complete and comply with AVA import and export rules and regulations
• Coordinate AVA inspection when shipment arrive at warehouse
• Book cargo space and purchase insurance for shipments
• Liaise with Freight Forwarder, transportation, etc. to ensure timely clearance and delivery of shipments
• Import & export arrangements
• Manage the delivery and logistic team in the Company
• Manage and plan regular vehicle maintenance to ensure minimal disruption to delivery operations
• Other ad-hoc duties when required

Requirements:

• Diploma in related field preferred
• At least 2 years of relevant work experience
• Advantage for candidate with experience from F&B industry
• Work at Jurong Food Hub

Email your resume to [email protected] to apply!

Assign account codes to all transactions in the accounting system.
~ Calculate customer/supplier account balances and reconcile with totals.
~ Compile the relevant business documentation used in banking processes.
~ Enter accurate and timely data into the accounting system.
~ Maintain accurate financial records and statements.
~ Perform month-end closing activities.
~ Process payroll transactions into the organisations accounting system.
~ Record and process all business transactions within the organisations accounting system using principles of double-entry accounting.
~ Record transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.
~ Record transactions and events relating to sales, purchases, receivables, payables and cash.
~ Retrieve system reports from the accounting system for managements use.
~ Use relevant IT systems and tools effectively for data analysis.

~ Preparation of Full Set Accounts

Job Title: Senior Accounts Executive – Immediate Position

We are looking for highly independent and hands-on individual to join our team as SENIOR ACCOUNTS EXECUTIVE.

Location: 24 Depot Lane #01-09A, Singapore 109767

Job Roles and Responsibilities:

• Perform daily accounting entries and monthly staff claims.
• Manage all A/P and A/R functions.
• Handle communications with customers pertaining payments.
• Perform daily bank reconciliation and GST quarterly submission.
• Maintain fixed assets schedules (additions, disposals, and depreciation)
• Assist in month-end and year-end closing activities, including preparing Journals and Audit Schedules.
• Collaborate with other departments to resolve financial discrepancies or inquiries.
• Perform admin and HR related duties e.g., maintain Staff Leave record, salary, IR8A form, etc
• Any other duties as assigned by superior from time to time.
• Maintain general ledgers
• Generating financial reports including balance sheet and P&L.

Job skills and requirements:

• Degree in accounting or other equivalent qualification
• Minimum 8 years of relevant experience in similar capacity or position
• Previous experience in the Food Manufacturing and Distribution Industry is a preference.
• Proficiency in Office applications – Microsoft Excel, Microsoft Word and ERP systems. Experience with Xero Accounting Software will be an added advantage.
• Excellent written and verbal communications skills.
• Strong attention to details and accuracy in financial records keeping.
• Ability to work effectively both independently and as part of the team.
• Available within short notice
• Salary : $4,000 to $5,000 per month (salary shall commensurate with experience).
• Only Singaporeans & PR to apply.

Job Title: ACCOUNTING MANAGER – Immediate Position

We are looking for highly independent and hands-on individual to join our team as ACCOUNTING MANAGER.

Location: 24 Depot Lane #01-09A, Singapore 109767

Job Roles and Responsibilities:

• Maintain Full Set of Accounting
• Perform daily accounting entries and monthly staff claims.
• Manage all A/P and A/R functions.
• Handle communications with customers pertaining payments.
• Perform daily bank reconciliation and GST quarterly submission.
• Maintain fixed assets schedules (additions, disposals, and depreciation)
• Assist in month-end and year-end closing activities, including preparing Journals and Audit Schedules.
• Collaborate with other departments to resolve financial discrepancies or inquiries.
• Perform admin and HR related duties e.g., maintain Staff Leave record, salary, IR8A form, etc
• Any other duties as assigned by superior from time to time.
• Maintain general ledgers
• Generating financial reports including balance sheet and P&L.

Job skills and requirements:

• Degree in accounting or other equivalent qualification
• Minimum 8 years of relevant experience in similar capacity or position
• Previous experience in the Food Manufacturing and Distribution Industry is a preference.
• Proficiency in Office applications – Microsoft Excel, Microsoft Word and ERP systems. Experience with Xero Accounting Software will be an added advantage.
• Excellent written and verbal communications skills.
• Strong attention to details and accuracy in financial records keeping.
• Ability to work effectively both independently and as part of the team.
• Available within short notice
• Salary : $4,650 to $5,000 per month (salary shall commensurate with experience).
• Only Singaporeans & PR to apply.

We are looking for a candidate to independently administrate the transport operation of our company's various projects.

The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for safety procedures and being careful and meticulous is an important attribute of this position. The abilities to communicate, manage and train drivers are critical for the success in this role.

The candidate is required to:

1. Identify potential customers and make contact for business opportunities;

2. Develop and take part in discussion to make the deal;

3. Receive route orders and plan on-boarding procedures for passengers;

4. Co-ordinate with customers and other stakeholders on their queries and process of onboarding;

5. Plan, route and co-ordinate with suitable drivers on their routes;

6. Assist in training and ensuring that service quality is upheld;

7. Deal with feedback, queries and complaints positively;

8. Other duties as required to fullfil the requirement of the position.

To succeed in this role, the candidate must have the following attributes:

1. Strong spoken and written communication skills, patient and is able and comfortable in communicating with people from all walks of life;

2. Meticulous, able to multi-task and is focused in cordinating the tasks on hand to ensure deliverables are met to customers' satisfaction;

3. Strong team player;

4. Able to adopt IT processes, is adept in the use of technology and can train drivers in the use of technology to facilitate the workflow;

5. Good sense of road direction;

6. Able to adapt and work comfortably under pressure;

7. A willing and cheerful learner and worker.

Job Description

The Food & Beverage Division Account Manager is the face of the company for our customers and is responsible for the profitable growth of the field sales by building on existing customers and expanding opportunities through new business and innovation. Account Manager fosters strong customer relationships by providing personalized service and valuable expertise in cleaning and sanitation and delivering chemical and operational solutions to Food Manufacturing Establishment. They also have an appetite for growth and exploring new areas and opportunities to aggressively grow the business.

Business Planning and Account Prospecting

• Meet sales and profitability targets – Area and Division
• Analyse with manager business results, identify growth opportunities and action plans
• Manage Grow to Win funnel and acquisition plan
• Negotiate and close the deal and implement conversion and start-up plan
• Deploy new programs and initiatives
• Implement targeted price increases at designated customers
• Establish service call plan to meet service level agreement

Account Management

• Develop and maintain customer relationships at all levels
• Service customers according to Service level agreement
• Optimise account profitability (e.g., equipment investment, flat fee management)
• Implement agreed corporate account commitments and proactively inform CAM of results, issues and initiatives
• Prepare and hold periodic business reviews with strategic customers
• Identify and monitor timely customers-at-risk, contract renewals and determine retention action plan with Manager
• Ensure collection of receivables to proactively prevent credit holds

Customer Value Delivery and Documentation

• Proactively identify, develop and implement solutions to improve results, customer service, and total cost
• Identify, quantify and communicate the Ecolab value provided

Safety:

• Follow Ecolab safety guidelines and incident reporting requirements
• Act as a safety champion at customers’ sites

Requirements:

• Preferably a university degree in Chemical Process Engineering, Food Science.
• At least 4 to 5 years of relevant experience
• Ability to work independently with a strong work ethic and integrity
• Strong commercial acumen with the ability to sell value and solutions
• A positive, flexible and results-orientated attitude with capabilities to handle pressure
• Industry experience
• Excellent planning, organizational, communication, and problem solving skills
• A positive, flexible and result- oriented attitude with capabilities to handle pressure
• Customer service orientation with consultative selling aptitude
• Technical understanding (e.g., electrical, mechanical)
• A valid Singapore Driver’s license
• Experience working with and knowledge of computers (e.g., MS Office suite)

We are seeking a highly organized and detail-oriented Account Assistant to join our growing company. In this role, you will be responsible for providing support to our accounting department by performing various administrative and accounting tasks. You should have a strong understanding of accounting principles, a keen eye for detail, and a commitment to accuracy.

Responsibilities:

• Assist with accounts payable and accounts receivable functions
• Reconcile bank statements and other accounts as needed
• Maintain accurate and up-to-date records of financial transactions
• Assist with the preparation of financial reports
• Respond to customer and vendor inquiries regarding payment status and billing issues
• Assist with month-end close processes
• Perform other duties as assigned

Benefits

• Employee discount.
• Bonus.
• Staff Meal Provided.
• Professional development.
• Medical reimbursement.

If you are looking for an exciting opportunity to grow your career in the accounting field, we encourage you to apply for this Account Assistant position. Our company offers a supportive work environment, competitive compensation and benefits, and opportunities for advancement.

Fresh Graduated and no experience are welcome to apply!

If you are interested in applying, please submit your resume to [email protected]. We look forward to hearing from you!

- Provides back-up to the Account Manager on all clerical functions, as needed.

- Assist on the month-end closing procedures to meet monthly deadlines.

- Assist on other accounting projects as needed.

- Process high volume in payment transaction.

- Able to work independently,research and resolve payment discrepancies.

- Monitor AR/AP Aging reports and days sales outstanding.

- Obatains and emails invoice copies/statements for customer,as required.

- Match invoices against purchase ordders, any price/quantity discrepancies research and resolve with purchasing department.

- Only Singaporean/PR need to apply.

This role is part of the member team in living the Johnsonville culture of member involvement, ownership, and teamwork at QB.

Responsibilities:

1) Achievement of monthly sales and Margin

- Develop and implement effective sales strategies to achieve and exceed sales targets

- Identify and pursue new business opportunities within the assigned territory or market segment

- Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction

- Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences

2) Customer Relationship Management:

- Cultivate and maintain long-term relationships with key accounts and customers

- Address customer inquiries and concerns promptly and professionally

- Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery

- Ensure prompt payment collection

3) Sales Reporting

- Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence

- Present findings and recommendations to management to drive informed decision-making

4) Collaborate with the marketing team to develop and implement marketing campaigns that align with sales objectives

5) Team management including training, and lead a high-performing sales team

6) Provide guidance, support, and motivation to the team to ensure they meet individual and collective sales goals

7) Represent QB professionally with customers and vendors while conducting business according to the values of a world class organization. Promote a culture of inclusiveness, teamwork and cooperation that allows the Johnsonville Way to thrive and prosper throughout the organization