Total 4 it specialist job vacancies in Accounting / Auditing category in D03 Queenstown, Tiong Bahru

JOB SUMMARY

We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account Managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.

To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

RESPONSIBILITIES:

1. Prospect, identify and establish new customers.
2. Plan and execute sales strategies to achieve the sales quota.
3. Work with cross-functional teams involving Pre-Sales, Marketing, and consultants to develop integrated IT solutions for both existing and new clients.
4. Effectively manage and drive the sales cycle from prospection through to successful closure.
5. Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community.
6. Develop long term and trustworthy and collaborative relationships across all levels within the customers’ environment.
7. Ability to build rapport and collaborate with others within the company and externally.
8. Ability to collect, track, and analyze large amounts of data.
9. Adaptability and strong problem-solving skills.
10. Excellent active listening skills.
11. Other tasks and projects as assigned by Reporting Manager or Management.

QUALIFICATION & EXPERIENCE

• Diploma/Degree in IT/Engineer or Business Administration.
• Self-starter.
• Excellent oral and written communication skills
• Energized by customer interaction.
• Ability to build relationship with clients and coworkers.
• Positive problem-solving skills
• Can work in a fast-paced environment.
• Adaptable to change.
• Strong organizational skills
• Sales background preferred
• Creative, energetic and positive

SKILLS AND ATTRIBUTES:

• Excellent interpersonal and communication skills, high adaptability and positive attitude.
• A team player with determination to drive to excel.
• Excellent customer service skills
• Self-motivated with a strong drive to succeed.

Job description

The scope of work for an Account HR Executive typically includes a combination of financial and human resources responsibilities.

1. *Accounting*:

- Managing financial records, including accounts payable and accounts receivable.

- Handling payroll processing and ensuring accurate salary disbursements.

- Monitoring expenses and managing financial transactions.

2. *Human Resources*:

- onboarding new employees.

- Managing employee records and HR documentation.

- Assisting with performance appraisals

- Handling HR compliance and legal requirements.

3. *General Administrative Tasks*:

- Maintaining and organizing office records and files.

- Assisting in office correspondence and admin

This role often requires good organizational skills, attention to detail, and the ability to task between financial and HR functions.

Bachelor’s degree of relevant working experience.

Descriptions:

• presentation, and successful closure for IT & Digital services within a defined market.
• Lead the sales process by achieving established targets, including pipeline development, key stakeholder presentations, pilot projects, and executed service agreements.
• Set sales objectives through accurate forecasting and manage major customer accounts, coordinating account support when necessary.
• Negotiate contractual agreements, including terms, pricing, and duration with clients.
• Develop and maintain relationships with C-suite executives, understanding and communicating prospective clients' corporate cultures.
• Build strong client relationships, providing post-sale account management to ensure satisfaction, smooth service delivery, and identify new opportunities.
• Collaborate with the Technical Solution Pre-sales and Delivery teams to craft tailored quotations and proposals that meet client needs.
• Work closely with Operations and Delivery Teams to ensure seamless account management and service delivery.
• Ensure all sales documentation is handled according to company policies and procedures.
• Stay informed on market trends and competitors to create effective strategic sales plans.
• Conduct cold calls to arrange meetings with potential clients and build relationships with vendors and suppliers.
• Track and report sales progress through monthly reports, as directed by the Sales Manager.

Requirements:

• Possess strong technical expertise in the IT industry, including its products and services.
• Excellent interpersonal, communication, and problem-solving skills, with strong negotiation abilities.
• Confident and driven sales approach, with the ability to work independently and thrive in competitive markets.
• Self-motivated, ambitious, and detail-oriented, consistently aiming to meet and exceed goals.
• Organized and efficient in time management, with a customer-focused mindset and a positive, reassuring attitude.
• Practical, responsive, and resourceful, demonstrating high energy and persistence in completing tasks.
• Strong presentation skills and excellent telephone and face-to-face communication abilities are essential.

Role

Offer IT Services and Solutions to customers

Job Scope

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirements

• Having strong business-related knowledge, conscious and sensitive to business practices
• Ability and desire for sales job with a confident and determined approach Matured, proactive and able to work independently with minimal supervision
• Should be capable of thriving in the competitive market
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility, and determination
• Team player and able to work under fast-paced environment
• Be cost consciousness, positive and enthusiastic. Confident yet reassuring manner with clients always
• Be well-organized skill and persistence in completing tasks on time, pleasant and highlycustomer oriented
• Responds quickly to customers and demonstrates efficiency
• Good presentation skills and time management
• Good independent, coordination and interpersonal skill
• Good telephone and face-to-face personal skills are essential

Other Skills

• Privy to confidential information held on our databases and must exercise discretion
• Confident to deal with several things at any one time and constantly re-evaluate priorities.
• A polished appearance is necessary when meeting with clients
• Occasional overtime may be required as per management’s request
• Bilingual, strong command of English and spoken mandarin would be advantageous