Total 3 programme director job vacancies in Accounting / Auditing category in D08 Little India

If you love advising and guiding clients, are passionate about creative and communications industry, pushing ideas and strategies, explore joining us as an Assistant Account Director / Account Director

As the Assistant Account Director / Account Director, you will have the opportunity to strategise and boost the client’s experience with the Company, to maximise the potential in client retention, in order to build a profitable and sustainable business. This includes the (a) effective and efficient management of the Client services team (b) evaluate leads and drive winning pitches, and (c) oversee and drive initiatives to improve on strategies to better serve the changing needs of customers.

Reporting to Managing director, you will:

• Drive new business developments through seasoned sales techniques; for both new and existing clients
• Guide agency team to win pitches through strong client knowledge and insights
• Champion strategies and ideas for integrated campaigns (brand, advertising, PR, content, social, digital, sustainability, ESG-focused)
• Develop and actively oversee company sales targets
• Inspire and influence clients, creatives and project members
• Guide team of 5; grow their expertise and steering their accounts / issues in accounts
• Oversees project management of team members
• Keep abreast on latest trends and thoughts, best practices and competitive movements on-ground
• Drive marketing planning and implementation for company
• Co-steer agency business and cultural directions with senior management

Qualifications, Skills & Experiences Required

• Degree in Business, Marketing, Communications, Psychology or of related discipline
• At least 3 years director or 6 years senior manager experience within agency
• Prefers boutique advertising agency or brand consultancy experience
• Experienced in agency operations and workflow
• Experienced in leading and guiding a team
• Technically strong in at least 2 out of 4 areas below - Research, Strategic branding, 360 campaigns, PR/social media; able to advise clients in those areas
• Knowledgeable in sustainability practices in marketing and beyond and is keen to deploy initiatives for client
• Able to read clients like a book and manage them; Strong account planning and management skills
• Able to manage sales targets and marketing budgets
• Write, speak and express yourself like a pro
• Positive personality, creative and collaborative

Please share your

a) CV

b) Current and expected remuneration package

c) Earliest date of availability

d) Work samples esp. strategic briefs and communications / marketing plans

About us

TRIAD is an independent, end-to-end marketing studio. We make Effective Creatives, driving growth and progress for brands.

We are a medley of conceptualisers, designers, wordsmiths, data crunchers, ad planners and buyers, and opportunity hunters, all craftsmen in our own right. When it comes down to it, we all get down to the making, together.

We are hardworking, curious, and really really like what we do. We’re also T-shaped, which means our curiosity takes us beyond our specialties and we add on to our knowledge, so we can have better conversations with our clients, our co-workers.

How we work

We operate in small, independent units with minimal hierarchy. We don’t stand for paper pushers nor armchair critiques nor politic mongers, only dialogues and healthy debates about what works.

About you

If you are curious, have drive, and not afraid to express a point of view, you might just fit right in at TRIAD.

Additionally, if you are grounded, collaborative, open-minded, self-motivated and have integrity about your work, we’d welcome you with open arms.

We don’t care too much about where you come from, where you live, where you’d worked before, whether you’ve had a degree or not. We care about who you are now and what you can bring into TRIAD.

We are hiring a Senior Account Manager

Your responsibilities:

· Own and manage multiple key clients, building relationships and helping to grow the accounts

· Identify and drive new business opportunities, through existing and new business relationships.

· Hold and be accountable for targets and the health of the accounts you manage

· Staying up to-date-on daily project activities and effectively managing project workflow. Steer the team to deliver work on time, in scope, and on budget.

· See through a project from start to end. In other words, able to cross from strategy to execution.

Your experience:

· At least 8 years of client management or relevant experience

· Experience working in an advertising / digital / creative agency. Experience working and managing social media accounts will be a bonus.

· Experience working on a variety of marketing campaigns

· Experience making and taking briefs

· Able to work independently with internal teams

RESPONSIBILITIES

Client

• End-to-end management of client projects, ensuring delivery on time, on budget, and to the agreed quality standard
• Be the client’s “trusted advisor” – Manage, develop and grow client relationships and expectations
• Create, own and implement the clients’ marcomms plan
• Ensure the quality of outputs from the team exceeds client expectations and Fifth Ring standards
• Provide clients with creative and dynamic ideas and recommendations

Company

• Contribute at a senior level to the output from the team
• Activate client account growth plans across all product and service lines
• Support agency Finance team with fiscal forecasting and adherence to accounting processes and management
• Cultivate and rely on extensive informal networks inside and outside the agency to solve problems
• Work with Regional Director to ensure all work is commercially optimised and all financial risks are mitigated
• Manage the financial health of jobs, including performing regular budget checks and resourcing capacities
• Ensure Fifth Ring processes and procedures are followed at all times
• Provide the business development team support by managing and executing new business negotiations
• Collaborate with Marketing and account servicing teams to market Fifth Ring to new clients
• Support in the development and delivery of new products and services
• Represent Fifth Ring externally at a senior level and network to attract new people and business opportunities
• Set and agree targets both internally and externally (reporting of time analysis and reporting)
• Ensure effective utilisation of resources within team and delivery for clients
• Ensure resources are an exemplar of Fifth Ring and best practice – marketing communications including brand management
• Other duties will be assigned as required and as appropriate

Colleagues

• Co-lead and manage client services team to ensure growth and development, leading to delighted colleagues and clients
• Work collaboratively with colleagues as appropriate and provide support for their professional development
• Work effectively with the Traffic Manager to ensure all client requirements are met, and efficient and cohesive service is provided
• Work with business development, services, and capabilities teams to produce new business proposals as requested
• Cultivate and rely on extensive informal networks inside and outside the agency to solve problems
• Support colleagues in all Fifth Ring locations proactively, creatively and visibly
• Champion cross-function/region collaboration to optimise resource utilisation
• Other duties as appropriate and as assigned

KNOWLEDGE, SKILLS, AND ATTRIBUTES

Essential

• Minimum of 7 years of experience in marketing communications agency space, specifically in B2B or corporate communications
• Strong written and verbal English communication skills
• Oversee client portfolio – manage own accounts and guide Client Services team to manage assigned accounts to profitability and neutral, positive variance
• Excellent customer and stakeholder relationship management skills, including active listening, attention to detail, troubleshooting, and proactively management of relationships – both internally and externally
• Clear understanding of the most effective marketing strategy and channels to meet the client's objectives at a strategic and tactical level
• Ability to respectfully challenge both clients and colleagues when necessary, maintain composure under adversity and exercise independent and fair consensus-building skills when conflict arises
• Work with business development and marketing teams to create plans that appeal to clients’ business objectives
• Serve as ambassadors for the Fifth Ring business and are to be visible within the geography they work and internationally as appropriate
• Manage, develop and grow client relationships for retention and growth of the client base
• Well-developed commercial / financial skills, including agreement negotiation and fiscal prudence
• Manage and direct resources with effectiveness and efficiency, delegate responsibilities as appropriate
• Ability to travel internationally as allowed by local government

Desirable

• Degree in relevant field (ideally in communications, public relations, marketing communications, business management, or a related subject)
• Project management experience
• Relevant target industry knowledge
• Highly motivated self-starter, thrive in a performance-driven environment
• Ability to speak a second or third language