Total 5 Manager support advisor job vacancies in Accounting / Auditing category in Singapore

Focus on developing and retaining business for District and Retentionaccounts by uncovering growth potential and building good relationship withcustomers.

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
• Develop relationships beyond the main point of contact at all locations.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Manage integrity of shipment and performance data.
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & Customer Account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related KPI measurements including the engagement of corrective measures when applicable.
• Support the Accounts Receivable process of the customer internally within Expeditors.
• Take up additional tasks/ projects as required by CRDM to support the company's goal of business retention.

Responsibilities:

• Manage and grow key accounts in the elevator/lift industry.
• Build and maintain strong relationships with clients.
• Understand client needs and provide customized solutions and technical support.
• Coordinate with internal teams to ensure smooth project implementation and customer satisfaction.
• Develop and execute account strategies to achieve sales targets and objectives.
• Identify and pursue new business opportunities within existing accounts.
• Stay updated on industry trends and competitor activities.
• Prepare sales proposals, presentations, and reports.
• Provide regular updates and reports to management.
• Collaborate with cross-functional teams to improve customer experience and resolve issues.

Requirements

• Bachelor's degree in Engineering, Business, or related field.
• Minimum 5 years of experience in account management or sales roles within the
• similar industry.
• Self-motivated and results-oriented.
• Ability to work independently and as part of a team.
• Willingness to travel.

InInterested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send

to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Managing a team of 6 employees in the IFF Key Account department.
• Supervise and support team members in their day-to-day tasks.
• Monitor team performance and address any issues or concern promptly.
• Delegate task effectively and ensure workload distribution is fair.
• Overseeing daily operations and problem solving.
• Ensure smooth and efficient operation of the team.
• Implement solutions to improve processes and workflows.
• Foster a proactive approach to problem solving within the team.
• Communicating and building trusted relationships with customers.
• Serve as a point of contact for key accounts, addressing inquiries and resolving issues.
• Listen to customer feedback and identify areas for improvement.
• Understand customers needs and preferences to provide personalized service by maintain a high level of customer satisfaction through effective communication and service delivery.
• Contributing to improving guidelines and processes for the team.
• Identify opportunities for process improvement and efficiency gains.
• Collaborate with team members and leadership to implement best practices.
• Monitor the effectiveness of implemented changes and make adjustments as necessary.
• Collaborating with the IFF Key Account team to ensure efficient workflows.
• Align team goals and priorities with overall departmental objectives.
• Ensure effective communication and coordination between team members.
• Foster a collaborative and supportive team environment.

Job Requirement

• Minimum 'O' level.
• Good Communication skills.
• Minimum 10 years of shipping knowledge, handling carriers and stakeholders.
• Experience to handle a team of at least 5 Direct reports.

Job Details

• Perm role with comprehensive benefits (AWS, Performance bonus, AL, medical benefits etc)
• Mon to Friday; Office hours
• MNC Freight forwarder company

Responsibilities:

• Coordinate and liaise with various departments and customers to ensure smooth transaction in all import & export shipments and cross-trade operational matter
• Support Marketing and Sales Team in all marketing and customer support activities as needed
• Responsible for shipment booking, planning, coordinating, transportation, billing, job closing and verifying freight invoice etc.
• Customer service ad-hoc duties
• Provide rate quotes and lead commercial negotiations with customers
• Organise regular reviews with the accounts to ensure customer satisfaction and business expansion
• Establish and maintain good relationships with key accounts and critical personal at various client organizations

Requirements:

• Minimum 5-6 years of relevant shipping customer service experience
• Able to handle multiple tasks simultaneously in a fast-paced environment
• Equipped with knowledge in basic international shipping rules,shipping terms and related customs requirements
• Self-motivated, interest in sales and new business development

Interested applicants, please send your resume to

[email protected] or you may press apply now

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

Job Details

• Perm role with comprehensive benefits (AWS, Performance bonus, AL, medical benefits etc)
• Mon to Friday; Office hours
• MNC Freight forwarder company

Responsibilities:

• Coordinate and liaise with various departments and customers to ensure smooth transaction in all import & export shipments and cross-trade operational matter
• Support Marketing and Sales Team in all marketing and customer support activities as needed
• Responsible for shipment booking, planning, coordinating, transportation, billing, job closing and verifying freight invoice etc.
• Customer service ad-hoc duties
• Provide rate quotes and lead commercial negotiations with customers
• Organise regular reviews with the accounts to ensure customer satisfaction and business expansion
• Establish and maintain good relationships with key accounts and critical personal at various client organizations

Requirements:

• Minimum 5-6 years of relevant shipping customer service experience
• Able to handle multiple tasks simultaneously in a fast-paced environment
• Equipped with knowledge in basic international shipping rules,shipping terms and related customs requirements
• Self-motivated, interest in sales and new business development

Interested applicants, please send your resume to

[email protected] or you may press apply now

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)