Our client is a IT Service Provider, who provides IT support, computing parts distribution and computing equipment resell. Due to expansion, they are looking out for a Account Tech Support (12 months contract (renewable)) to support them in their growing business.
Location: Depot Close (hybrid working environment)
Working hour: 8.30am to 6.00pm (Monday to Friday)
Salary range: up to $3.5k
Job Scope:
- Fronting customer customer compliments/complaints, problem-solving, post-mortem, document learnings, crisis prevention, etc.
- Manage projects from end to end, including administering cost budgets.
- Lead by example in all aspects for ground staff to look up to.
- To analyze existing processes and suggest/recommend improvement plans to increase productivity/efficiency/cost-effectiveness.
Job Requirement:
- Min 2-3 years experience with handling PC/Notebook/ printer products and repairs.
- Familiar with Microsoft products, particularly strong in operating Windows 7/8/8.1/10 (Preferably with relevant IT Certifications).
- Familiar with basic networking fundamentals, TCP/IP including DHCP, DNS, etc; LAN/WAN; network switches; etc.
- Additional knowledge such as Linux, VMWare, and Windows Server is helpful. *
- Experience in handling electronic components such as motherboards/hard disks.
- Diploma or Degree in Electronics/Electrical/Computer/Mechanical Engineering
Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.
We regret to inform that only shortlisted candidates will be notified.
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EA License Number: 19C9782EA
Personnel Number: R23113231 (Lum Charmaine)