Total 3 job vacancies by Changi Golf Club

GOLF ADMIN ASSISTANT at CHANGI GOLF CLUB, SINGAPORE
- Only shortlisted candidate will get response.
- Only for Singaporean & Malaysian.

Job Responsibilities:
- Manage Golf Registration counter.
- Attend to inquiries from members.
- Daily ticketing, billing and closing of sales for the day.
- Preparing weekly and monthly various kind of reports using Word, Excel Spreadsheet and other inhouse golf application.
- Basic office administration work.
- Assist in golf events and competitions.
- Salary starts from $1700 to $1900 (depending on experience) with other benefit such as medical, dental, housing allowance (non-local only), transport claim and overtime.

Job Requirements:

Entry levels are welcome.
- Customer service-oriented.
- Golf experiences are preferred otherwise training will be provided.
- Comfortable working on weekends and public holidays.

Pls email resume at [email protected]

Job Responsibilities:

1. Managing a high volume of incoming calls and customer service inquiries.
2. General administration work: filing (hard & soft), photocopying, scanning, binding, recording of timesheets, generation of customer statements and reports as required.
3. Coordinate office activities and operations to secure efficiency and compliance with company policies.
4. Working with colleagues and other departments within the company to ensure all processes and procedures are updated and reflect the most efficient methods in performing tasks.
5. Ensure ad-hoc project timelines are followed and delivered in a timely manner.
6. Any other duties as assigned by your line manager to include support to other areas of the Administration Team and reception cover as required.

Job Requirements:

1. Able to work independently.
2. Comfortable working on weekends and public holidays.
3. No experience needed

Key Responsibilities

1. Membership Administration

• Assist in processing new membership applications, renewals, and terminations following club guidelines and policies.
• Maintain accurate and up-to-date member records in the membership management system, ensuring confidentiality and data integrity.
• Respond promptly and professionally to membership inquiries, addressing concerns, or escalating issues to relevant team members as needed.
• Support in managing members' statements, account updates, and adjustments when required.

2. Member Engagement and Communication

• Act as the first point of contact for membership-related queries, both in-person and through phone or email, delivering excellent customer service.
• Assist in preparing and distributing membership-related notices, updates, and promotional materials.

3. Administrative Support

• Provide general administrative support to the Club and membership office, including filing, data entry, and handling correspondence.
• Assist with scheduling and organizing club events and meetings, coordinating with relevant departments.
• Maintain inventory of office supplies and reorder as necessary, ensuring that the department is well-equipped.

4. Database and Records Management

• Ensure the membership database is current, accurately reflecting member status, contact details, and any pertinent notes.
• Maintain secure handling of member information in compliance with data protection policies and best practices.

5. Support to Club Operations

• Collaborate with the finance and administration team to streamline operational tasks, such as invoicing, event preparation, and record-keeping.
• Assist with ad-hoc tasks or projects, including supporting marketing efforts or coordinating with external vendors.

Qualifications:

• Proven experience in administrative roles, preferably within a club or membership-based organization.
• Proficiency in MS Office Suite
• Excellent communication and writing skills.
• Prior experience with Club2000E software is preferred.
• Able to start immediately or within a short notice period will be an added advantage.