Total 3 it specialist job vacancies in Administrative / Clerical category in D13 Macpherson, Braddell

Job Scope:

· Expected to work professionally in managing and training students, working with teachers and support school-wide projects and operations

· Manage and operate the Makers Garage

· Train and mentor projects relating to the Makers Garage

· Provide school-wide ICT support which includes professional media support and additional technical expertise to handle the increasingly sophisticated ICT implementation in schools (examples: support media equipment setup, TV messaging, video recording & editing and web conferencing for teaching and learning);

· Manage the implementation of events in schools (examples: media equipment setup, live streaming for major school events etc);

· Execute daily operational and administrative duties (examples: schedule for events, setup, test, monitor and troubleshoot audio, video and control systems problems as and when is required);

· Perform preventive maintenance for all media equipment to ensure that they are well maintained and in good working condition (Identify, recommend, purchase, install and configure equipment and services as when required);

· Maintain Audio Visual / Video conferencing equipment inventory, generate monthly reports and highlight low inventory numbers or faulty equipment;

· Be a point of contact for vendors, work closely with them to install and troubleshoot the issues (installing, testing, operating, maintaining and dismantling of equipment);

· Train students in Media Resource Club during their designated CCA days on Public announcement (PA) system, photography and videography;

· To assist, guide and advice students for Media related competitions, e.g. OSOS (Our Schools; Our Stories), etc.

· Provide support to the school in areas of videography and photography

· Other duties include providing consultancy and assisting all teachers in media-related matters and problems.

· Assist the Head ICT in other ICT related matters.

Working Arrangement:

Location: Hougang

Working Hours:

· Mondays to Thursdays: 7:30am to 4:30pm

· Fridays: 7:30am to 4.00pm

· Service not required on Saturdays, Sundays and gazetted public holidays

Contract Duration: 1 Jan 2025 - 31 Dec 2025

Salary: $2700/Month

Job Requirements:

· 3 years’ experience as ICT trainer, preferably in a MOE secondary school environment

· 1 year experience in training students in public announcement (PA) system

· 1 year experience in training students in photography, preferably in a secondary school

· 1 year experience in training students videography, preferably in a secondary school

· A Diploma in a relevant discipline

· Relevant experience in managing a makerspace

· Familiar with common apps for iOS supporting makerspace (e.g. polycam)

· Technical skills pertaining to daily AV equipment setup, TV messaging, video recording & editing, live streaming, web conferencing etc and during school events AV support

· Ability to pick up and provide training for staff and students on ICT tools used by the school

· Possess a positive attitude and good analytical skills,

· A good team player who is proactive in sharing both suggestions and concerns,

· Possess good communication and interpersonal skills as required for a trainer

· Adaptable to flexible work hours/working outside stipulated working hours whenever necessary

EA License No.: 96C4864

Reg. No.: R22110485

• This is a Temporary role of a minimum of 6 months. Contract might extend longer depending on project status during that time

Job Description:

1. Provide technical support to end-users, resolving hardware, common software issues in office computers
2. Assist in the installation, configuration, and maintenance of computer systems, software, and peripherals.
3. Perform routine maintenance tasks such as system updates, backups, and antivirus scans to ensure the security and integrity of IT systems.
4. Assist in managing user accounts, permissions, and access controls across various platforms and applications.
5. Collaborate with IT team members and follow SOP and best practices to conduct work diligently.
6. Assist in the procurement and inventory management of IT equipment and software licenses; Issue, collect and record IT assets and resources according to onboarding, exit and replacement procedure.
7. Document IT procedures, configurations, and troubleshooting steps to maintain an up-to-date knowledge base.
8. Maintain IT server room, monitor basic network and system health and uptime by following the guideline.
9. Handle BER devices disposition, assist team members to retire EOL devices and/or Operation systems.
10. Perform other ad-hoc tasks suitable from time to time.

Job Requirement:

1. Candidate to be IT savvy preferred
2. Candidate to have minimum 1 year of working experience in IT field
3. Candidate who have IT helpdesk experience for end user support and office administration will be highly of an advantaged
4. Good interpersonal skills and have good team spirit as well as able to work independently
5. Candidate needs to be able to communicate billingually so as to communicate with Chinese counterparts

• Coordinate order processing, delivery and returns of customer orders
• Coordinate with courier companies regarding customer’s consignments
• Coordinate with digital sales team on any ad-hoc customer e-mail order
• Respond to customer service emails regarding e-commerce and marketplace orders
• To carry out daily fulfilment (packing) process according to Bacha Coffee quality standards ie, Picking, packing and quality checking of products; Ensuring accuracy of orders picked and packed into sachets and boxes; Gift Wrapping & Preparation and Fixing of Labels
• Maintain high quality control standards of daily operations required by the fulfilment team;
• Assist the e-commerce team in all stock taking operations conducted
• Perform cleaning of general areas within the operations area and maintain cleanliness of personal work stations daily before work ends
• Perform any ad hoc roles as and when required to ensure the smooth running of the e-commerce operations accordingly
• Assist the Corporate Communications team on any ad-hoc orders when required
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

WELFARE & BENEFITS

• Daily Meal Allowance
• 13 Month Salary
• Monthly Incentives
• Birthday Incentives
• Long Service Incentives
• Staff Discount
• Panel Doctors
• Excellent Branding