About Sleek
Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.
We are a team of 450 builders from 19 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!
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The successful candidate will report to the All Portfolio Leads and will be responsible for the following duties not limited to:
Mailroom Duties:
- Handle office phone calls and client enquiries via email.
- Arrange for courier (local and overseas).
- Handle the end to end Mailroom Process (Receive, sort, scanning and uploading of clients mails into platform).
- Organize and maintain a proper filing system.
- Other Administrative duties assigned by Head of Operations.
Data Quality:
- To assist the Head of Operations in reviewing the dashboard and taking action to rectify them.
- To suggest new ideas of reconciliation based on the observation of the data.
- To perform daily the reconciliation between Xero invoices and Sleek platform to ensure that all the services are properly recorded.
- Other Administrative duties assigned by Head of Operations.
- Providing support to the Business Operations Team to perform general business administrative duties such as ACRA filings, drafting documents etc.
- Assist in special assignments and projects assigned by the Portfolio Managers from time to time.
Performance Standards:
- Customer centric, a passion for customer excellence.
- Willing to be hands-on as and when required.
- Detailed oriented while being efficient.
- Possessing a high degree of professionalism and responsibility.
- Ability to tackle challenges and meet tight deadlines.
- A team player with good interpersonal and writing skills.
- Good spoken and written communication skills in English, and a second language would be a plus.