Total 2 logistic supervisor job vacancies in Administrative / Clerical category in D13 Macpherson, Braddell

1. To supervise and coordinate the daily activities and operations of the office or department

2. Ensure all schedule and prioritize office activities to meet operating requirements

3. Initiate and maintain orderly records in compliance with company regulation.

4. Visiting the site as and when required.

5. Analyze work flow issues and implement workable solutions.

6. Ensure adherence to quality standards.

Description

• Manage a team of 30 specialists/workers, overseeing daily service operations and ensuring strict adherence to safety protocols and standard operating procedures
• Ensuring the team achieves set targets which includes but is not limited to SOS (State of Service), staff retention, quality checks (SQC), leads, and CVC (Customer Voice Counts)
• Ensuring prompt and timely service at customers’ premises
• Handling customer complaints and providing effective solutions to resolve the issue.
• Ensure discipline, counseling and coaching to drainage specialists
• Conduct on-the-job training for new team members
• Assisting OM /OE in ensuring service excellence and quality
• Carry out any other duties assigned by the OM

Requirements

• GCE “O” Level and above or equivalent and/ or relevant working experience
• Comfortable working in Plumbing / Sanitary related environment or job
• Possess strong leadership capabilities in managing a team of approximately 30 Drainage specialists
• Possess minimum Class 3 license or Class 4 license
• Service-oriented
• Computer literate, knowledge in usage of Microsoft Office and mobile phone applications is a must

Other Info

• Work place: Macpherson - Nearest MRT Tai Seng (Bus Number to reach : 8, 62, 90, 151)
• Mon to Fri: 7am to 4pm / Every Sat : 7am to 1pm (Sometime may start earlier like 4am)

Benefits

• Training provided
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees