Total 3 it technician job vacancies in Art / Design / Entertainment category in D26 Upper Thomson, Springleaf

[Job ID: 779284]

Responsibilities:

• Support the Manager to drive performance and service quality in the call centres across the Organization through call and email audits, as well as from patients’ feedback
• Identify any tasks/ processes that have the potential to be improved and automated by harnessing technology
• Drive the usage of Customer Relationship Management system will be one of the key deliverables
• Ensure proper and systematic documentation of Call Centre work processes and develop Robotic Process Automation (RPA) to automate these work processes
• Participate in workgroups to drive change and bring joy at work
• Any other ad hoc duties assigned

Requirements:

• Minimum 1 year of experience in automation projects and software/tools
• Passionate in boosting efficiency through streamlining and automating work processes to drive productivity
• Strong communication and interpersonal skills
• Systematic with a high degree of initiative
• Collaborative and able to work in a dynamic, fast-paced and diverse environment
• A team player who enjoys working with people
• Previous experience in Call Centre
• Experience in automation tools such as Blue Prism and UiPath

We are regret that only shortlisted candidate will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771

Responsibilities:

• Work with Enterprise Account Managers to do customer insight of Mid and Large Enterprise markets in Singapore to identify, develop and close project opportunities.
• Offer consultation and guidance to key accounts’ infrastructure refresh.
• Presales support including Enterprise IT Infrastructure and Network Architecture Design, Configuration of Bill-of-Materials and Pricing, Customization of Technical Proposal, and other Pre-sales duties.
• Perform Individual and Seminar Presentations to prospects and customers on Huawei solutions to develop new project opportunities.
• Conduct training sessions on Huawei solutions and products to end users and channel partners at least once per quarter.
• Responsible for presales aspects of tender management and response by organizing, reply and provide clarification on tender requests.
• Promote full range of Huawei solutions, hardware and software to enterprise and government’s customer, produce and deliver formal presentations and business proposals.
• Identify key customer requirements and coordinate with Product & Solution team to ensure that the requirements are deliverable.

Requirements:

• Bachelor degree in Information Technology/Telecommunications/Electronics/Electrical/Engineering discipline or equivalent.
• At least 5 years of working experiences, related knowledge in IT Technical Pre-Sales role with knowledge of industry trends, associated solutions, and key partner/ISV solutions.
• Working knowledge of Backup, Storage, Server and Disaster Recovery Best Practice and Methodologies.
• Prior experience in managing tender requests.
• Good consultative solution selling and business development skills to align the client's business needs with solution. Knowledge of the customer's infrastructure and architecture.
• Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream.
• Strong project management skills.
• Ability to works effectively with partners to drive additional revenue.
• Good command of English and Chinese to liaise and communicate with different counterpart for business purposes.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R1331238 | Tan Ti Ying

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1. Proficiency in desktop publishing tools, including Photoshop, Adobe Illustrator and InDesign.

2. AutoCAD 2D/3D MAX technical drawings drafting skills (Intermediate level)

3. Knowledge in print production job flow, digital print terminology and various printing mediums is essential.

4. Processing and troubleshoot digital files received from clients and in-house designers for fonts, images, colour corrections, resolution and printability and convert to TIFF format print-ready status for both digital and offset printing by outsourced vendors.

5. Work with graphic designers regarding set-up issues and colour proof for approval by clients.

6. Able to prepare technical construction drawings including schematic layout plans, elevations, and cross-sections.

7. Convert 3D drawings into AutoCAD drawings for carpentry fabrication.

8. Knowledge in preparing CAD output files for CNC Router wood cutting and routing is a plus.

9. Relevant working experience in digital printing industries or event props production companies is a plus.

10. Manage printing workflow according to project schedules, communicate with Design Team Members and Accounts Servicing to ensure all digital graphic files are processed and issued to printing vendor on time to meet site installation deadlines.

11. Coordinate with graphic designers/accounts servicing team on the arrangement of colour proof sample graphic prints for approval by clients.

12. Process AutoCAD output files for CNC Router wood cutting in accordance with technical/construction drawings received from designers.

13. Process and generate Digital Die-Cut graphics output files and operate the cutting machine for all die-cut decals production.

14. Training will be provided on specific skills essential for the job scope if candidate did not meet all the pre-requisite qualification/experience mentioned above.

15. Self-motivated individual who can work well both independently and as part of a team.

Why Join Us:

• Work in a fast-growing Company.

• Join our fun and dynamic team to build the brand and grow together with us!

• We take your feedback and contribution seriously.

• Supportive and friendly working environment.

• Performance bonus and incentives.

• Year End Company incentive trip.

• Snacks, coffee and drinks provided in the office

# Interested candidates are invited to submit a comprehensive resume, stating the expected salary and date of availability to [email protected] & [email protected]

# Salary package is commensurate with relevant work experienceand skill sets.

# Minimum 1 year working experience.

# 5-Day Work Week (With Off-In-Lieu Flexible Work Arrangements for Alternate Saturdays)