Customer Service Executive
Full-time
Senior Executive
4 weeks ago
Prepare and issue quotations for ACMV / HVAC service maintenance & new project jobs.
Update GP on jobs billing details and prepare all docume..
- Prepare and issue quotations for ACMV / HVAC service maintenance & new project jobs.
- Update GP on jobs billing details and prepare all documents for billing submission.
- Update / Issue project code for all service and new project jobs.
- Actively liaise with client representatives for any concerns on the service or project jobs and constantly follow-up on purchase orders as required.
- Constantly coordinate with Project Supervisor on new projects awarded and other clients’ concerns needed to be addressed.
- Economically source spare parts and other materials needed for all service or project jobs.
- Prepare daily sales and monthly quotations reports.
- Prepare tender documents for new projects.
- Issue delivery order or service chits.
- Shipment booking, coordination and preparation of required documents.
- Monitor disposal of empty cylinder stocks and order replenishment as needed.
- NEA reporting as required.
- Update of General Waste Report.
- Data entry of collection note / disposal cylinder and preparation of reports & certificates accordingly.
- Monthly update on refrigerant price to customer and follow-up on new order or price feedback.
- Generate and issue purchase orders to vendors as required.
- Answer main line phone calls.
Official account of Jobstore.
