Total 3 pr assistant job vacancies in Customer Service category in Singapore

Job Description:

• Engage and assist elderly clients in the Centre and to assist in daily Centre programmes and activities.
• Attend to client’s personal care needs including personal hygiene and assist in positioning, transfers and ambulating of clients.
• Performs rehabilitation activities such as motion exercises and walking with clients.
• Adheres to the centre’s operational protocol at all times.
• Upholds and practice high standards in the care for clients set by the Centre Manager and Rehab Manager.
• To assist in incidental housekeeping duties such as cleaning and mopping up spillage, discharge and breakages.
• To assist in maintaining cleanliness of the Centre's environment including equipment, furniture and tools.
• Any other tasks as and when assigned by the Management.

Pre-requisites:

• Minimum GCE ‘N’ level.
• Ideal for those who are either looking for a mid-career switch or are seeking a profession in eldercare.
• A relevant WSQ Certificate in Healthcare Support/Therapy services will be advantageous.
• Ability to understand and speak English, Mandarin and local dialects will be advantageous.
• A good team player with a pleasant disposition and physically fit.

Benefits:

• 4 Days work week - work days request can be taken into consideration but based on business needs.
• Average weekly working hours not exceeding 44 hours.
• Group Medical insurance benefits, including dental, provided to local care staff upon confirmation.
• Attractive base salary and incentives for driving results.
• Great opportunity for career development in a growing market and organization.
• Industry-specific training and coaching by a highly experienced team.
• Highly flexible environment to brainstorm and implement ideas.
• 10 days annual leave.

Working location at either Ghim Moh Link or Telok Blangah St 31 or Seng Kang West.

Description:

· Report directly to the Centre Manager.

· Direct responsibility for the daycare centre as a business unit with an understanding of P&L.

· Actively drive sales volume through quick follow-ups with potential clients.

· Provide accurate information to clients on policies, procedures and service.

· Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.

· At all times ensure the highest level of care are given to the patients according to regulations, SOPs and best practices.

· Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.

· Ensuring that the logistics and operational capability of the centre runs smoothly.

· Responsible for staff rostering and management.

· Participate & represent on behalf of the company’s services with confidence.

· Respond to emergencies, conduct investigations on incidents and preventive actions.

· Represent the Centre Manager in his/her absence.

· Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:

· Diploma or Degree in Business Management or any other fields are welcome to apply.

· Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.

· 5-days work week. Rotational weekends (Sat & Sun) required.

· Preferably minimum 3 years in operational management role.

· Experience working with MOH or other relevant stakeholders in the healthcare industry would be good to have.

· Experience working with elderly in the community would be good to have.

· Hands-on and enjoys community setting.

· Able to work independently with little supervision.

· Highly proficient in Microsoft Office and comfortable with IT.

· Able to speak local languages and dialect (preferable).

· Singaporean & PR only.

Benefits:

· Attractive base salary and incentives for driving results.

· Great opportunity for career development in a growing market and organization.

· Industry-specific training and coaching by a highly experienced team.

· Highly flexible environment to brainstorm and implement ideas.

· 15 days annual leave.

Job Description:

• Engage and assist elderly clients in the Centre and to assist in daily Centre programmes and activities.
• Attend to client’s personal care needs including personal hygiene and assist in positioning, transfers and ambulating of clients.
• Performs rehabilitation activities such as motion exercises and walking with clients.
• Adheres to the centre’s operational protocol at all times.
• Upholds and practice high standards in the care for clients set by the Centre Manager and Rehab Manager.
• To assist in incidental housekeeping duties such as cleaning and mopping up spillage, discharge and breakages.
• To assist in maintaining cleanliness of the Centre's environment including equipment, furniture and tools.
• Any other tasks as and when assigned by the Management.

Pre-requisites:

• Minimum GCE ‘N’ level.
• Ideal for those who are either looking for a mid-career switch or are seeking a profession in eldercare.
• A relevant WSQ Certificate in Healthcare Support/Therapy services will be advantageous.
• Ability to understand and speak English, Mandarin and local dialects will be advantageous.
• A good team player with a pleasant disposition and physically fit.

Benefits:

• 4 Days work week - work days request can be taken into consideration but based on business needs.
• Average weekly working hours not exceeding 44 hours.
• Group Medical insurance benefits, including dental, provided to local care staff upon confirmation.
• Attractive base salary and incentives for driving results.
• Great opportunity for career development in a growing market and organization.
• Industry-specific training and coaching by a highly experienced team.
• Highly flexible environment to brainstorm and implement ideas.
• 10 days annual leave.

Working location at either Ghim Moh Link or Telok Blangah St 31 or Seng Kang West.