Advance Helpdesk Support Specialist | $ 3500 (12 hour shift)
Advance Helpdesk Support Specialist | $ 3500 (12 hour shift)
• Perform log & route [to Tier 2 or Resolver Team(s)]
• Server and network monitoring
• SOC monitoring
• Perform 1st level troubleshooting on EUC/Server/Network
• Basic POS troubleshooting
• Application troubleshooting
• Event monitoring
• Respond to the incoming enquiries/incident/...