Job Description & Requirements
Greet guest and assist in seating them within the establishment
Introduction of our menus and products, with r..
Job Description & Requirements
Greet guest and assist in seating them within the establishment
Introduction of our menus and products, with recommendations being made of requested
Assist with service of both food and beverages, from delivery on initial orders to clearing of plates and glassware and refreshing of tables for the next group of guest arrivals.
Taking and timely serving of orders, including food and beverages to our guests; cross-checking with both guests and back-of-house team to ensure accuracy of orders
Take & process customers’ orders and generate their bills
Report to work on time. Keep your personal appearance immaculate, e.g. well-groomed hair, clean uniform etc
Resolving customer complaints regarding food quality, drinks and service and making sure the business complies with health and food safety regulations
Provide answers to queries by customers regarding services and offers
Assist to manage queue and/or reservations
Support opening & closing of outlets including cleaning and washing soft serve machine, guest washroom, etc
Ensure that safe distancing measures and hygiene standards are strictly adhered to
Ad-hoc duties as assigned by the manager
Requirements:
2-3 years of relevant experience in the same capacity of work preferred
Able to work independently and in a team environment
Self-motivated and have strong initiative
Good interpersonal skills and able to interact with all levels, internally and externally, in a professional and responsive manner
Good communication and people skills, customer service orientation
Cheerful and attentive to cleanliness and safety
Able to work under pressure in a fast-paced, yet fun environment
A team player with a good sense of job responsibility and a keen eye for details
Honest willingness to learn and grow with the Company
