Total 4 it specialist job vacancies in Customer Service category in Singapore

Desktop Support:

· Provide day-to-day support for desktops, laptops, and peripheral devices, ensuring high levels of customer satisfaction.

· Troubleshoot hardware and software issues, including installations, configurations, and upgrades.

· Maintain and monitor endpoint devices for optimal performance and reliability.

IT Security (Basic/ Secondary):

· Assist in the deployment and management of endpoint security solutions (e.g., antivirus, DLP, EDR).

· Perform regular patch management for operating systems and applications.

Requirements:

· Diploma or Degree in Information Technology, Computer Science, or a related field.

· 2+ years of experience in desktop support or a similar role.

· Familiarity with operating systems (Windows/macOS) and IT asset management tools.

For interested candidates:

Kindly send you resume to: [email protected], OR please click ‘Apply Now’.

We regret to inform that only candidates will be contacted.

Dianne Balmaceda Antonio

R1105287

BGC Group Pte Ltd

EA 05C3053

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Jurong East

2 years direct contract

Job Description:

• Engagement of residents and community partners to address enquiries about population health, services, initiatives and link up with the appropriate team.
• Proactively liaising with medical teams and community partners to facilitate coordination of community-based services for residents.
• Support the navigation and provision of community-based resources and services to support residents and caregivers to take charge of own health.
• Assisting residents with community appointment related requests.
• Conduct outbound nudges to encourage enrolment and participation in screening and vaccination.
• Proactive team player to contribute to service improvement initiatives and projects and be part of implementation.
• Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Job Requirements:

• Only Singaporean.
• Minimum Diploma and above in any discipline.
• Proficient in Microsoft Office Suites.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Key Highlights

• Exposure in the government sector
• Location: Maxwell
• Working Hours: Mon- Fri (office hours)
• Duration: 9 months

Key Responsibilities

• Identify and analyze processes for automation, digitalization, and AI prototyping with business units.
• Design, develop, and test RPA solutions using UiPath.
• Convert paper forms and manual data entry to digital formats.
• Evaluate and implement digital tools like GenAI and chatbots to enhance processes.
• Create prototypes or proofs of concept for digital/AI solutions.
• Document processes and create self-help guides; present findings to the team and stakeholders.

Requirements

• Min Degree in Information Technolgy.
• Basic understanding of business processes, workflows, and digitalisation concepts.
• Interested in digital and AI technologies.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Basic Level 1 Support: Training and Orientation will be provided

• Carry out regular monitoring tasks and address simple issues in line with established Standard Operating Procedures (SOPs)

• Follow the necessary escalation procedures when required

• Monitor and handle all incidents until resolution within the agreed Service Level Agreements (SLAs)

Requirements:

· Diploma in Information Technology, Computer Science or related studies

· Open to candidates without relevant experience

For interested candidates, kindly send you resume to:

[email protected]

Only shortlisted candidates will be notified

Dianne Balmaceda Antonio
R1105287
BGC Group Pte Ltd
EA 05C3053