Purpose of the Role:
The Design & General Manager at ALBD Living, Singapore, will be pivotal in driving the company’s vision to become the leading boutique full-service Interior Design, Marketing, and Branding Studio. This role combines strategic leadership with hands-on management to ensure operational excellence, financial growth, and the delivery of exceptional design solutions. By fostering innovation, building strong client and supplier relationships, and cultivating a high-performing team, the Design & General Manager will position ALBD Living as a thought leader and a trusted partner in the industry.
Key Responsibilities
1. Operational Leadership:
· Oversee all aspects of the Singapore office, including design, client service, and project execution.
· Manage performance targets, KPIs, and budgets to achieve financial and strategic goals.
· Ensure operational efficiency, optimize processes, and maintain compliance with regulations.
2. Financial Management:
· Achieve EBITA targets (20%) by improving operating ratios, pricing strategies, and supplier relationships.
· Drive financial growth with a minimum benchmark of SGD $3M in revenue within 12 months.
3. Organic Revenue Growth:
· Focus on expanding the Singapore/Australia client base through new acquisitions and enhancing relationships with existing clients.
4. Leadership and Team Development:
· Recruit, train, and lead a high-performing team in a collaborative and scalable work environment.
· Conduct workshops and training sessions to develop skills and prepare the team for future growth.
5. Design Excellence:
· Champion innovative and high-quality design solutions aligned with ALBD Living’s brand vision.
· Ensure projects meet exceptional standards for creativity, functionality, timelines, and budgets.
6. Client and Supplier Relationship Management:
· Build strong relationships with clients and suppliers, ensuring high satisfaction and retention rates.
· Act as a trusted advisor to deliver exceptional service and outcomes.
7. Market Expansion & Positioning:
· Establish ALBD Living as the leading boutique full-service studio in Singapore.
· Develop strategies to maintain thought leadership through speaking engagements, publications, and industry awards.
These KPIs ensure a balance between creative excellence, client satisfaction, and the company’s commercial success. Regular tracking and evaluation of these metrics will guide the continual improvement of both creative and strategic efforts.
Requirements:
· Bachelor’s Degree in Interior Design, Architecture, Business Administration, Marketing, or a related field.
· 10+ years of experience in a leadership role within the Interior Design, Branding, or Marketing industry.
· Proven track record of achieving financial growth, including meeting revenue targets.
· Demonstrated ability to oversee business operations, including design, project execution, and team leadership.
· Experience in client relationship management and supplier negotiations.
· Strong understanding of financial metrics such as EBITA, cost optimization, and pricing strategies.
· Familiarity with the Singapore and Australia markets is advantageous.
Skills:
· Leadership and Strategic Vision: Exceptional leadership skills to inspire and manage diverse teams and drive business growth.
· Financial and Operational Management: Expertise in achieving financial objectives and optimizing operational processes.
· Creative Excellence: Strong ability to champion innovative, high-quality design solutions.
· Client and Supplier Management: Outstanding interpersonal skills to build trust and deliver exceptional client outcomes.
· Business Development: Acumen for identifying and capturing new opportunities and expanding market presence.
· Team Building: Skilled in recruiting, mentoring, and fostering a collaborative work environment.
· Design and Branding Knowledge: Solid understanding of design principles, marketing strategies, and branding trends.
· Public Speaking and Thought Leadership: Ability to represent the company through speaking engagements, publications, and awards.
· These concise requirements and skills highlight the qualifications and expertise needed for the role.
