Total 3 job vacancies by Shamrock Pte. Ltd.

Job Description & Requirements

• Working location at east
• Competitive Salary
• Performance bonus
• 10 + 2 days Annual leave
• 5 days work
• Dynamic Team to work with positive and comfortable working environment

We are seeking a dedicated and detail-oriented office based Logistics Customer Service Representative to join our client's team. In this role, you will be responsible for ensuring the safe and efficient transport of dangerous goods while providing exceptional customer service to our clients.

Key Responsibilities:

Customer Support:

• Respond to customer inquiries via phone, email, and in-person regarding dangerous goods packaging and transportation.
• Provide accurate and timely information to customers about DG regulations, packaging requirements, and shipping procedures.
• Assist customers in selecting appropriate packaging solutions for their dangerous goods.

Regulatory Compliance:

• Ensure all customer interactions and transactions comply with local and international DG regulations (e.g., IATA, IMDG, ADR).
• Stay updated on changes in DG regulations and communicate relevant updates to customers and internal teams.

Documentation and Records:

• Prepare and review shipping documents, including DG declarations, packing lists, and labels, ensuring accuracy and compliance.
  Maintain accurate records of customer interactions and DG shipments.

Problem Resolution:

• Address and resolve customer complaints and issues related to DG packaging and shipping. Coordinate with internal departments

Customer Relationship Management:

• Build and maintain strong relationships with customers, understanding their needs and providing personalized support.

Experience:

• 1 years of experience in logistic customer service.
• Familiarity with cautious regulations and packaging requirements.

• Skills:

• Verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Attention to detail and accuracy in handling documentation.
• Proficiency in Microsoft Office

Immediate Starter

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON. You may also email your resume directly to [email protected]

**We regret to inform that only shortlisted candidates would be notified.

** We wish you all the best in your career search.

Thanks

Warmest Regards

Shamrock Pte. Ltd.

[email protected]

Whatsapp : 9630 2466

Office : 6817 7477

Reg No : R2091083

License : 20C0060

Job Description & Requirements

• 5 days’ work week (Alternate Sat)
• Work Life Balance
• Variable Bonus x2
• Attendance Bonus
• Salary Increment
• 14 days AL
• Medical Benefits
• Good career growth development
• Company Transport Direct from Boon Lay MRT Stations to Tuas
• Immediate starter

Our client a multi-national company is looking for a driven and meticulous Customer Service. By handling orders, responding to inquiries, and resolving customer concerns, the Customer Service will support the team in offering our client’s services. This is a great opportunity for you to enhance and improve your ability so are to enjoy a team work in a positive friendly environment.

Responsibilities :

· Assist The Customer Services team in answering customer inquiries through phone, email or WhatsApp support.

· Provide excellent customer service by actively listening to and responding to customer needs and concerns in a professional manner.

· Accurately process orders, check/print/scan CODO, matching PO while ensuring that customer inquiries are resolved in a timely manner.

· Collaborate with others departments to ensure customer satisfaction and timely resolution of issues.

· Keep accurate and up-to-date records of customer interactions and follow-up actions taken.

· Maintain a positive and professional attitude while working with customers and other team members.

· Perform other related duties and responsibilities as assigned by supervisor.

Job requirements:

To qualify, successful individuals should possess:

· Minimum GCE ‘N’ Level qualifications via experience

· Applicants with at least 2 years of relevant CS work experience

· Has a passion for customer service

· Able to work as a team

· Ability to work in fast paced environment with tight deadlines and able to pay meticulous attention to details

· Proficient in Microsoft Excel

· Proficient in both spoken and written English

· Cheerful, respectful, receptive, positive, eager to learn

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON. You may also email your resume directly to [email protected] By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

** We wish you all the best in your career search.

Thanks Warmest

Regards

WhatsApp only : 9630 2466

Office : 6928 2050

Shamrock Pte. Ltd.

Reg No : R2091083

License : 20C0060

• 5.5 days’ work week (Alternate Sat)
• Work Life Balance
• Variable Bonus x2
• Attendance Bonus
• Salary Increment
• 14 days AL
• Medical Benefits
• Good career growth development
• Company Transport Direct from Boon Lay MRT Stations to Tuas Office
• Immediate starter

Our client a multi-national company is looking for a driven and meticulous Customer Service. By handling orders, responding to inquiries, and resolving customer concerns, the Customer Service will support the team in offering our client’s services. This is a great opportunity for you to enhance and improve your ability so are to enjoy a team work in a positive friendly environment.

Responsibilities :

· Assist The Customer Services team in answering customer inquiries through phone, email or WhatsApp support.

· Provide excellent customer service by actively listening to and responding to customer needs and concerns in a professional manner.

· Accurately process orders, check/print/scan CODO, matching PO while ensuring that customer inquiries are resolved in a timely manner.

· Collaborate with others departments to ensure customer satisfaction and timely resolution of issues.

· Keep accurate and up-to-date records of customer interactions and follow-up actions taken.

· Maintain a positive and professional attitude while working with customers and other team members.

· Perform other related duties and responsibilities as assigned by supervisor.

Job requirements:

To qualify, successful individuals should possess:

· Minimum GCE ‘N’ Level qualifications via experience

· Applicants with at least 2 years of relevant CS work experience

· Has a passion for customer service

· Able to work as a team

· Ability to work in fast paced environment with tight deadlines and able to pay meticulous attention to details

· Proficient in Microsoft Excel

· Proficient in both spoken and written English

· Cheerful, respectful, receptive, positive, eager to learn

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON. You may also email your resume directly to [email protected] By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

** We wish you all the best in your career search.

Thanks Warmest

Regards

WhatsApp only : 9630 2466

Office : 6928 2050

Shamrock Pte. Ltd.

Reg No : R2091083

License : 20C0060