Customer Experience Officer
10 months ago
The client is seeking a Customer Service Ambassador to join their enthusiastic team and embark on an exhilarating journey in the beauty and wellness s..
The client is seeking a Customer Service Ambassador to join their enthusiastic team and embark on an exhilarating journey in the beauty and wellness sector. Apply NOW to become a part of the client's dynamic and rewarding environment.
Your primary responsibility will be to ensure smooth day-to-day operations and deliver outstanding customer service. This is a key role where you will drive sales, manage inventory, and create delightful shopping experiences for our valued customers.
Responsibilities:
- Maintain efficient operations at the centre, upholding the highest standards of customer service.
- Oversee and coordinate daily tasks to ensure a seamless centre operation.
- Attract customers through appealing visual merchandising that reflects the essence of the centre.
- Collaborate with team members to boost sales and achieve business targets.
- Efficiently manage and control inventory to meet customer demands.
- Responsibly handle customer inquiries from multiple company communication platforms.
- Deliver an exceptional customer service experience, offering product knowledge and assistance throughout the customers' buying journey.
Requirements:
- 3 years of experience in retail / hotel / industry
- Strong commitment to ensuring customer satisfaction and providing outstanding service.
- Excellent communication and interpersonal skills.
- Detail-oriented with a focus on maintaining the outlet's aesthetics.
Official account of Jobstore.
