Total 3,553 accounts officer job vacancies in Customer Service category in Singapore

Customer Service Officer

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: Kaki Bukit

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Customer Relations Officer (Call Centre External)

5 days across Mon - Sun (must be able to work weekends)

UP $2.8k

Tanjong Pagar

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email

• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries

• Type of calls consist and not limiting to

a. Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)

b. Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)

c. Point to point enquiries from customer

d. Related issues (i.e Simple Technical issue, investigation of mismatch fare)

e. Perform out bound calls to customers who leave callback

• Ensure proper recording of conversation with customer in the call centre system

• Meet/exceed all individual and team key performance indicators (KPI) set by the management

• Maintain a positive and helpful approach in interactions with all customers

• Able to work during weekend and perform OT when necessary

• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience

• A team player with good interpersonal and communications skills

• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Handle full spectrum of AR, AP
• Manage General Ledger data entries

Requirements:

• Diploma in Accounting
• At least 1 years of accounts/book keeping experience in shipping industry
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

This advertisement is for Operations Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Apr 2024 to 31 Mar 2025.

Options to extend the contract for a further period of 2 years.

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Tuesdays & Thursdays to Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break
• Wednesdays: 7:00am to 3:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

• Maintain the general cleanliness of equipment and the workplace
• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment
• General administrative works
• Operate and maintain basic office equipment and materials
• Any other duties assigned by the supervisors

Qualifications, Skills and Experience:

• A team player
• Prior experience in cleaning, logistics or simple administrative duties would be preferred
• Physically fit and resilience to be able to perform the role effectively

Duration: 1 year
Location: Dhoby Ghaut @ Plaza Singapura
Salary: Up to $2.4k

• Single shift from 10.30am to 9.30pm
• Work 4 days per week roster, ie. 2 week days per week and on every Sat and Sun, including public holidays
• Commit to work 6 public holidays

There will be 1 day weekend off (either Sat or Sun) per month according to roster

Job Description:

Contract Customer Relations Officer (Sales focus)

• Achieve individual sales and team target
• Handle all walk-in and phone enquiries from customers
• Explain product information as well as communicate the use of all products in the most professional and efficient way
• Perform direct marketing and sales activities to generate sales
• participate in outdoor sales activities and roadshows
• Handle counter duties and cashiering
• Other ad-hoc duties or reassignment if required.

Contract Customer Relations Officer (Sales support/Operations focus)

• Handle all operational matters and work closely with sales team to ensure fulfilment of sales
• Generate Sales Order upon completion of sales for City Energy Life, call centre and online orders
• Deliver excellent service to ensure high levels of customer satisfaction
• Respond to customer complaints and concerns in a professional manner
• Arrange and update appointments for commercial customers, and liaise with the Commercial team
• Ensure adequate support and timely coordination with inter-departmental colleagues e.g Finance, relating to City Energy Life showroom matters
• Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc

Requirements:

- Diploma/nitec in any field
- Able to commit for one year while working on weekends and public holidays
- Good communication skills, good personality and customer service skills, result-oriented, highly motivated

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

· Maintain friendly and welcoming service to customers.

· Responsible for providing quality service standards to customers.

· To provide quality service standards to customers

· Performing other duties may be assigned by the Manager from time to time.

· Respond to customer complaints and questions, resolving issues where possible.

Customer Service Officer | Tai Seng

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Oxley Bizhub 1 - Taiseng

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Contract duration: 1 year

Work location: Caldecott

Working hours: Mon - Fri (9am - 6pm)

Salary: $2,200 (Diploma) 2,800 (Degree)

Responsibilities

• Processing adoption applications submitted by prospective adopters,
• Conducting social investigations and day-to-day assessments,
• Preparing social reports and affidavits to the Court,
• Working in collaboration with a network of sector professionals.
• Ensure that all documentation furnished is accurate and to carry out administrative tasks such as data entries, etc;
• Assist in conducting interviews with applicants/family members/character referees and undertaking homevisits, with close support from your supervisor;
• Contribute meaningfully to multi-disciplinary case discussions.

Requirements

• Diploma/Degree in Social Sciences
• Have strong communications, listening, coordination, interpersonal and people management skills to effectively engage clients and internal/external stakeholders
• Able to work calmly in highly stressful situations and environment;
• Have good physical endurance and high level of emotional resilience;
• Good engagement, assessment, problem solving and multi-tasking skills;
• Good analytical and critical thinking abilities

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Customer Service Officer

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Ubi

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Our client is Singapore’s leading sustainability-driven energy company. They are looking for a Customer Relations Officer to join their Sales and Operations team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Job Description: Operations Support Officer

Name of School

St. Margaret’s School (Secondary)

Location Address

111 Farrer Road, Singapore 259240

Duration: This is a contractual position with a contract period from April 1, 2024, to March 31, 2025, with the option to extend for a further period of two years based on performance and mutual agreement.

Working Hours:

• Mondays to Tuesdays & Thursdays to Fridays: 7:00 am to 4:00 pm (inclusive of 1-hour lunch break)
• Wednesdays: 7:00 am to 3:30 pm (inclusive of 1-hour lunch break)
• No service required on Saturdays, Sundays, and gazetted public holidays.

Position Overview: St. Margaret’s School (Secondary) is seeking a competent Operations Support Officer to join our team. The selected candidate will be responsible for providing operational support to ensure the smooth functioning of school activities and events. This role requires a proactive individual with a strong work ethic and the ability to work effectively within a team.

Key Responsibilities:

1. Maintain the general cleanliness of equipment and the workplace to ensure a safe and hygienic environment for students, staff, and visitors.
2. Provide logistical support for school events and activities, including the transportation, arrangement, and set up of furniture and equipment as required.
3. Assist in general administrative tasks such as filing, data entry, and document preparation to support the efficient operation of the school office.
4. Operate and maintain basic office equipment and materials, ensuring they are in good working condition.
5. Perform any other duties as assigned by supervisors to contribute to the overall objectives of the school.

Qualifications and Skills:

• A team player with excellent interpersonal and communication skills.
• Prior experience in cleaning, logistics, or simple administrative duties would be advantageous.
• Physical fitness and resilience to effectively perform the duties of the role.
• Ability to work independently with minimal supervision and prioritize tasks efficiently.
• Strong attention to detail and a proactive approach to problem-solving.
• Proficiency in basic computer skills and familiarity with office equipment.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

(Contract role, yearly renew)

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Customer Service Officer

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Ubi

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Customer Service Officer

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: JTC Defu Industrial City, Singapore [ Paya Lebar ]

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description

• To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints. Interact with residents to maintain good relationship.
• Assist on phone calls and emails to answer resident’s enquiries. Make appointment for resident to attend inspection with BSC (Building Service Centre) team.
• Liaison with consultants and HDB officers.
• Prepare and manage correspondence, reports and documents. Maintain & upkeep of Information Centre & BSC.
• Organize and coordinate site meetings, conferences.
• Provide admin support to the project team.
• Assist HR department to handle foreign construction worker matters.
• Assist Finance Department for project petty cash claim matters.
• Other ad-hoc duties assigned by project manager.

Requirements

• Candidate must possess at least a higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, any field.
• Experience in handling HDB BTO project is preferred.
• Proficient in Microsoft Office such as Excel, Word and Power Point.
• Willing to work 5.5 days at HDB construction site.
• Fluent in English and strong communication skills.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Working Days/Hours (depend on assignment):

5-day work week shift work, required to work on weekends

8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• Mandarin speaking to handle Chinese speaking customers
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities

• Perform account receivables transaction, including verifying and posting of receivable data
• Maintain and assist in generating reports detailing account receivable status (receivable aging, credit limit)
• Work with commercial team to ensure financial transaction and accruals are accounted correctly
• Preparation of monthly banners/brands performance, highlighting trends and variances in key performance indicators
• Support in tracking and monitoring of monthly expenses vs plan
• Assist in pricing maintenance in SAP system
• Support and coordinate with commercial team for annual budget/ estimate exercise
• Perform any ad-hoc analysis with commercial team (promotion campaign, new product launch etc.) to assist in management decision making.
• To provide support to team members or any ad-hoc tasks as directed.

Requirements

• Min. Diploma in Accounting or equivalent and above
• Prior experience in SAP will be preferred
• Good verbal and written communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4007

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

[ID: 4007]

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: JTC Defu Industrial City [Kaki Bukit MRT]

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

No Prior Experience Are Welcome To Apply

Job Scope:

To support B2B

• Manage customer inquiries, orders and arranging deliveries
• Sales administration – helping and supporting business with customer’s queries, liaison with suppliers and service providers etc
• Tracking customers’ consumption and requirements, managing stocks ordering and replenishment

Requirements:

• Proficient in MS Office
• Customer service orientated, with good communication and interpersonal skill
• 1-2 years of experience in Logistics industry will be a bonus

Working Hours: Office Hours or Night Shift

Office Hours: 8am - 5.30pm (Monday - Thursday), 8am - 6.30pm (Friday)

Night Shift: 9pm - 9am (3-4-4-3 work pattern) -Work 3 days, 4 days off & work 4 days, 3 days off-

Location:

Changi or Pioneer

For interested applicant, click 'apply'

EA Reg no: R1328476

EA License No: 16C8443

EA Personnel Name: Melody
EA Personnel No: R2095899