Total 267 assistant manager job vacancies in Customer Service category in d09 cairnhill orchard river valley

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

We are looking for a vibrant personality to join our A Team to deliver great experiences for our guests. Applicants with no prior experience are welcome to apply.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 0 - 3 years of relevant work experience (open to fresh grads as well)
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts

Your Perks:

• 5-day work week with diverse and energetic colleagues who work hard and play hard
• Employee discount on F&B at the club
• Staff meals every day
• Late night transportation
• $100 Transport allowance every month
• Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
• Discretionary Bonus
• Monthly monetary gratuities
• Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation & Dental)
• Annual monetary flexible benefits, and more!

Management of the Service Department to include the responsibility for the growth of the business and improvement of profitability. This includes, taking service calls, resource scheduling, ensuring correct staffing levels are maintained, generating sales revenue, ensuring margins are suitable, stock and equipment controls, coordination with production staff.

• Management of the Staff in Service Department

• Development and management of our service customer base

• Management of debt collection for service department customers

• Assist the General Manager in the development of the Preventative Maintenance business, a specific growth target area of the business.

• Responsibility for the providing of informed and accurate technical advice to potential customers regarding servicing of the Company’s products.

• Responsibility for the prompt preparation of quotations for the supply / repair / installation of products as requested by potential customers.

• Accurately inform service clients about the schedule of their service request and the coordination between the service crews and customer for the timely and cost-effective supply of service and products ordered by the customer.

• Assist in the overall Occupational Health and Safety of employees and sub-contractors.

• Responsibility for the overall quality standards for the service work carried out.

• Work effectively with the Directors, the General Manager and the Senior Managers of the affiliated companies to meet the common objectives of the respective business units and to explore opportunities that may strengthen the growth of the Company.

• Assist in the detailing of production paperwork for the correct manufacture of the Company’s Door products as required by the client. • Effectively negotiate and resolve any disputes in relation to customers, suppliers, or other interested parties that may arise in the normal course of doing business.

• Responsibility for the preparation of paperwork to initiate the raising of invoices relating to product being serviced and to ensure processing and mailing prior to the end of the month in which product was serviced.

• Advise the Directors of any matter or incident (including but not limited to product liability), public liability, workers compensation, motor vehicle accident, industrial dispute, criminal or civil action alike) that may involve the company or its insurers incurring some form of liability or may reasonably be of interest to the Directors of the Company.

• Comply with Company policies from time to time.

Skills & Experience:

• Excellent knowledge of company products to service customer requirements

• Able to competently use a computer including the Microsoft office suite.

• Time management and working to deadlines

• Effective communication and building effective relationships

• Well-developed organizational skills and ability to coordinate paperwork/reporting requirements

• Efficient problem solving and Assertive with a positive attitude

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.

Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we have designed a comprehensive suite of HR solutions – Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, Flexible Employee Management – to help digitise and transform HR.

Since 2004, we have built an extensive global network. Our APAC Headquarters in Singapore and R&D Centres in Singapore, Shanghai, Indonesia and Malaysia serve as our hub for the region. We are operating in more than 40 countries in the world our global reach enables us to serve our clients’ needs in a more targeted and effective manner.

Job Description:

• Serving as the main point of contact between clients and Bipo; elevate client feedback to the relevant departments.
• Regularly checking in on clients and their key personnel, to ensure they are satisfied with BIPO; understand their needs and develop upselling and cross- selling plans.
• To engage in discovery of customer’s current environment and deliver relevant, impactful presentations and product demonstrations that illustrate how BIPO solutioncan address requirements, solve business concerns, and create value.
• Address any concerns or issues a client may have and work with internal stakeholders to resolve them.
• Research competitors and learn how to stay ahead to retain existing clients.
• Leverage product and service knowledgeto support existing Bipo clients.
• Present client with commercial proposal and set any terms as agreed upon by both Bipo and client.
• Collaborate closelywith other departments to build strategies to ensure clientssatisfy our company's product or service.
• Participate in solutioning discussions and engagements with internal and external stakeholders.
• Proactively build strategies to ensure customer adoption and engagement whilst also using feedback to identify growth opportunities.
• Actively works to improve relationships with internal and external stakeholders by understanding their perspectives and works toward win-win solutions.
• Enabler for channel partnerto provide the benefit of BIPO HRMS to theirenterprise customers.

Requirements:

• Bachelor’s degree
• Min 3 to 5 years of relevantexperience
• Strong command of the Chinese language is preferred to effectively communicate with Mandarin-speaking clients.Comfortable interacting across all customer levels
• Mediator with strong communication skills
• Self-Motivated
• Good Listener
• A strong combination of technology and interpersonal skills preferred
• Experience working with prospects in the sales cycle, in presentations, solution design,etc
• Strong technical understanding of HRMS modules and related services.
• Client-facing experience
• Consulting skills

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Oversee and manage the day-to-day operations of the Channel Operations team, ensuring the achievement of service level agreements (SLAs) and operational excellence.
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance to ServiceSG’s Service Transformation and Planning Team.
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• At least 5 years of experience in operations management, with 2 years in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Proven ability to work under pressure and manage multiple priorities effectively.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Working Hours: 5.5 days office hours

Location: Yishun/ AMK

Job Scope:

• Perform relevant clinical assessment and evaluate the patient’s current disease control.

• Assess patient’s concerns about his/her condition and learning needs.

• Explore for possible precipitating factors for sub-optimal/poor control.

• Reinforce patient/caregiver’s education and self-management skills.

• Develop/evaluate the plan of care to improve disease control with patient/caregiver.

Job Requirements:

• Min. Diploma/ Degree in Nursing
• Possess Advanced/ Specialist Diploma in either Chronic Disease/ Mental Health/ Endorcrine/ Diabetes/ Gerontology

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Duration: 1-2 yr contract
Salary: Up to $5K
Location: East

Job Scope:

• Oversee and manage the day-to-day operations of the Channel Operations team, ensuring the achievement of service level agreements (SLAs) and operational excellence.
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance to ServiceSG’s Service Transformation and Planning Team.
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Job Requirements:

• Min. degree in Business Administration, Operations Management, or a related field.
• Min. 4-5 years relevant experience in operation management with min. 2 years in a supervisory role

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Duration: 5 months

Location: Central

Salary: Up to $2.8K

Working Hours: 5 days office hours

Job Scope:

• Assist in managing daily contact centre operations professionally via phone-in, email and walk-in.

• Collaborate with contact centre staff to address and resolve operational issues promptly.

• Provide immediate attention to customers' needs and follow-up with appropriate resolutions

• Enhance customers’ experience by executing satisfactory service recovery actions

• Achieving the set targets for productivity and quality

• Complete fulfilment of application and renewal of contracts for both Residential and Business customers

• Other ad-hoc duties assigned

Job Requirements:

- Min. A level / Diploma in any field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

• Oversee and manage the day-to-day operations of the Channel Operations team, ensuring the achievement of service level agreements (SLAs) and operational excellence.
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance to ServiceSG’s Service Transformation and Planning Team.
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Location: Kaki Bukit

Working Hours: Mondays to Fridays 9am to 6pm

Salary range: $4,500 - $5,000

Role & Responsibilities:

• Lead the customer care team and oversee the daily operations of the customer care team
• Develop intervention strategies to mitigate gaps in service delivery
• Drive customer attraction and retention strategy to improve loyalty
• Audits customer service procedures and trends to determine system improvements.
• Monitor and ensure timely resolution of all customer issues.
• Consistently review on existing service procedures, policies and standards
• Develop and implement changes to improve customer service experience and facilitate organic growth
• Recruit, mentor and develop customer care executives
• Work closely with internal departments to improve service quality and service recovery process
• Perform other administrative duties as assigned

Requirements:

• Min Bachelor Degree in any field
• Min 2-3 years of relevant experience in management / supervisory / leadership experience / service recovery experience

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Responsibilities:

· Manages assigned product portfolio and generate sales to achieve revenue, target and budget.

· Maintains professional and technical knowledge of sales product

· Build strategic relationship with product vendors and partners to provide solutions to partners and end users.

· Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.

· Develops product concept and provide a unique value based on the requirements of clients.

· Clearly articulate and present the business value of the product to business partners

· Prepare and conduct periodic product updates and enablement for Channel Partners

· Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities

· Develops marketing strategies or programme by collaborating with Marketing Team

· Obtains Bill of Material and pricing by working with pre-sales team on product solution.

· Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels

· Any other ad-hoc duties as assigned

Job Requirements:

· Min 1 year of experience in Food Tech industries

· Able and willing to work on Weekends and Public Holiday

· Proficient in Microsoft office software

· Proven business negotiations and presentations skills

· Possess professional communication skills and relationships management

· Possess high responsibility and strategic thinking

· Implement key time-management skills in high demand settings

Location:

• Upper Thomson

Working Hours:

• 5-day work week (2 weekdays off)
• 8:30 am - 6:15 pm / 9:30 am - 7:15 pm

Basic Salary:

• $2,500 - $3,500

Responsibilities:

• Be the main contact for patients & partners
• Manage appointments & inquiries
• Deliver top-notch customer service & resolve concerns
• Maintain accurate records & reports

Requirements:

• Min O Level and above
• 2 Year of Customer Service experience
• Able to commit 2 rotating shift , 5 days including both weekend

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location:

• Upper Thomson

Working Hours:

• 5-day work week (2 weekdays off)
• 8:30 am - 6:15 pm / 9:30 am - 7:15 pm

Basic Salary:

• $2,500 - $3,500

Responsibilities:

• Be the main contact for patients & partners
• Manage appointments & inquiries
• Deliver top-notch customer service & resolve concerns
• Maintain accurate records & reports

Requirements:

• Min O Level and above
• 2 Year of Customer Service experience
• Able to commit 2 rotating shift , 5 days including both weekend

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599