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Assistant/ Customer Service Manager - Seafreight

About the roleThe incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.What you will be doing Lead the Customer service team for Sea freight Liaise with customers on the standard operating procedures To meet up w...

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Service Delivery Manager (JD#9623)

Singapore / Sciente International Pte. Ltd.

Responsible for the Infrastructure platform implementation and operations related to Traffic Engineering and Management projects within the organization; Responsible to manage the operating budget as well as to support the procurement administrative related activities (i.e. RFP/RFQ); Provide technical solutions and ensure proper reviews of t...

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Premier Centre Manager

Singapore / RHB Singapore

Team ManagementLead Wealth Management RMs in the growth, acquisition and retention of HNW clientsTrain and develop staff, monitor performance and appraise Wealth Management RMs against assigned targetsManage Wealth Management RMs to achieve stated sales levels by coaching and guiding them to achieve sales targetsJointly manage the manpower and P/L...

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Senior Manager, Customer Support Services

Singapore / Hyperscal Solutions Pte. Ltd.

COMPANY DESCRIPTION 1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singap...

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Senior Customer Success Manager

Singapore / Dynatrace

At Dynatrace, we realized that the traditional post-sales customer journey can be delivered in a better way, and we at Dynatrace are on a mission to fix this! Our aim is to bring together all post-sales customer experiences under one unified framework – and we call it Dynatrace ONE. As a Customer Success Managers (CSM) for our enterpris...

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Manager Customer Relationship Management

Singapore / Porsche Asia Pacific

The future has many facets: for the courageous, it is opportunity. The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to bui...

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Service Availability Manager

Singapore / Kyndryl (singapore) Pte. Ltd.

Job Description Summary Customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer ac...

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Customer Success Manager

Singapore / Sciente International Pte. Ltd.

This is an on-site Singapore-based individual contribution role that will focus on enhancing the SOW based Digital IT Services and technology talent management services businesses of Sciente International in SG. Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects and tech t...

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Customer and Logistics Systems Manager

Singapore / 2p Pte. Ltd.

Customer Service Oversight: Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints. Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty. Performance Metrics: Establish and mon...

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Customer Success Manager

Singapore / Hubble pte

You will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. You have the magic combination of domain expertise, enterprise implementation...

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Senior Customer Growth Manager

Singapore / Visa

Expertly manage a portfolio of accounts, developing relationships, managing stakeholders, and identifying advocatesCoordinate a swift and smooth onboarding, implementation, and go-live experience for new customers in collaboration with New Business Sales and SolutionsIdentify/track adoption and growth opportunities within existing clientsOrganise m...

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Service Availability Manager

Singapore / Kyndryl (singapore) Pte. Ltd.

Job Description Summary Customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer ac...

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Service Delivery Manager (Security Vulnerabilities and Remediations Management)

Commonwealth / Xcellink Pte Ltd

The Service Delivery Manager is responsible for overseeing the end-to-end management of security vulnerability remediation processes. This role requires a deep understanding of security best practices, risk management, and IT service delivery. The successful candidate will collaborate with cross-functional teams to identify, prioritise, and mitigat...

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Manager Pre-owned Car Sales

Singapore / Porsche Asia Pacific

The future has many facets: for the courageous, it is opportunity. The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to buil...

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Manager, Support Account Services Management

Singapore / ServiceNow

What you get to do in this role: Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics. Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine highe...

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Support Manager Associates

SINGAPORE / Avaloq

What are we looking for:As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and i...

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Support Manager Associate (Transactional)

Singapore / Avaloq

What are we looking for:As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and i...

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Customer Success Manager/Executive (Major Account)

Singapore / Shiji Group

As Customer Success Manager/Executive, your job responsibilities are identified as follows, but may change if deem necessary;Customer Success Manager/Executive are required to work closely with Global Technical Managers and communicating Customers Polices and Procedure to Shiji OfficesEstablish project delivery standards and tracking policies...

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Customer Success Manager

Singapore / Momos

OverviewMomos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI.Momos is the Customer Experience Management Platform for...

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Customer and Logistics Systems Manager

Singapore / 2p Pte. Ltd.

Customer Management: Customer Service Oversight: Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints. Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty. Performance Metrics: Establish and monitor key performa...

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Customer Success Manager, APAC (All Genders)

Singapore / Dailymotion

Dailymotion is actively looking for a Customer Success Manager within the Customer Success & Account Management team.As a Customer Success Manager, you will serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle. Your main KPIs are client’s conversion and retention.Your scop...

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Service Project Manager

Singapore / Sécheron Hasler Group

Sécheron Hasler Group continues the Swiss tradition of over 140 years in the field of railway technology. We are a leading global supplier of electrical and electronic safety components and solutions and traction power systems for the railway industry and also provide solutions for renewable energy, DC grid, and other industrial systems. The name S...

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Customer Success Manager

Singapore / Sciente International Pte. Ltd.

This is an on-site Singapore-based individual contribution role that will focus on client delight and growing the SOW based Digital IT Services, technology recruitment and technology talent management services businesses of Sciente International in Singapore. Take ownership and implement the agreed-upon strategy and account plan to boost service...

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Senior Customer Advocacy Manager

Singapore / SHIELD

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats...

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Senior Customer Success Manager

Singapore / Momos

OverviewMomos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI. Momos is the Customer Experience Management Platform fo...

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Total 46 communications manager job vacancies in Customer Service Category in Singapore, South East