Total 2,154 community manager job vacancies in Customer Service category in Singapore

This is an on-site Singapore-based individual contribution role that will focus on client delight and growing the SOW based Digital IT Services, technology recruitment and technology talent management services businesses of Sciente International in Singapore.

• Take ownership and implement the agreed-upon strategy and account plan to boost services revenue, in line with the business potential of the targeted accounts.
• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects, technology recruitment and tech talent management requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients to formulate the right value-added services offering.
• For SOW based services, work with internal talent acquisition team and do assessments to evaluate candidates’ skills, experience, and cultural fit for specific roles/scope of work.
• Present SOW with qualified professionals to clients, providing detailed summaries and recommendations to facilitate the decision-making process.
• Facilitate the interview process for potential tech professionals, ensuring delightful engagements.
• Service Agreements/Scope of Work/Terms of Business and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, technology providers, and competitor activities to inform strategies and provide valuable insights to clients and Sciente.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• 4-8 years of total relevant experience in IT services & solutions / talent management / tech recruitment / IT staff augmentation services within Singapore.
• Minimum 3-4 years of local work experience in client services/large client account management are very much required.
• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

More qualified professionals shall be considered for senior level leadership roles.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

Principal / Centre Manager

Location: West - Sixth Avenue / Bukit Timah / Bukit Batok Area

Salary : $4,000 - $6,000

Principal Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children
• Perform other related duties as assigned by director

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• Min 2 years in teaching position certify as L2 by ECDA

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description:

• As part of the Property & Asset Services team, you will take on the challenges of working closely with Management Corporations, Managing Agents and Building Consultants to ensure that the Company’s obligations under the Building Maintenance & Strata Management Act 2004 and Sale & Purchase Agreement are duly discharged.
• You will also take on the challenges of handing over completed residential homes and continuously building good rapport with the purchasers by managing and addressing their feedback concerning their homes.
• Working closely with the consultants, contractors and project management teams, you will ensure that rectification works are completed satisfactorily and promptly.

Job Requirements:

• Diploma/ Degree in Building in Facilities, Real Estate or equivalent

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Manage and oversee the technical team responsible for the design, implementation, and maintenance of the company.
• Lead and supervise a team of technicians and engineers in the installation, configuration, and troubleshooting.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal security system installations.
• Design and develop security system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security solutions.
• Provide technical support and guidance to clients, team members, and internal stakeholders.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Degree or Nitec in Engineering or equivalent.
• Minimum of 5 years of experience in the security solutions industry.
• Prior experience managing and leading technical teams.
• Strong knowledge of security systems, including CCTV, access control, and intrusion detection systems.

Interested candidates who wish to apply for the advertised position, please send in your latest resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location:

West/Central - Multiple locations

Working Hours:

Mon-Fri, Office Hours

Occasionally saturdays will be activated, next weekday will be off

Job Responsibilities

• Provide case management via a coordinated process of care planning and coordination, conduct regular phone call follow up and telehealth monitoring under the supervision of a Care Coordinator.
• Work with the Care Coordinators and nurses to develop and manage care for the patients or residents in the community.
• Act as a health coach and provide health screening for the residents in the community and health post.

Requirements:

• Minimum diploma in these studies: Community Care, Health Management & Promotion (First Choice), Food Science, Biomedical Science, Biotechnology, Sociology, Social Work, ETC or any other related fields.
• Any other relevant working experience will be advantageous
• Volunteer or work experiences with relevant community setting

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Service Delivery Manager

As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.

Role and Responsibilities

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimisation
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Providing accurate and regular reports to the management on the performance of the service delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborating with technical design teams to set standards for software, hardware, and security

Qualification and Requirements

• Experience in dealing with third-party-provided services
• Operational ability in a diverse, large-scale environment
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Mastery of ITIL principles
• Expertise in people management and leadership
• Strong organizational skills
• Ability to manage and prioritize tasks efficiently
• Solid resource planning and problem-solving skills
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills

Job Summary:

•⁠ ⁠Salary package: Basic up to $7000
•⁠ ⁠Working hours: Monday to Friday: 830am to 530pm sat: 830-1230pm. Alternate half Sat upon confirmation
•⁠ ⁠Working location: Central

Job Responsibilities:

· Receiving the instruction from the Director / Team Manager (Operations).

· Be responsible for supervising all onsite staff and all service providers of the Management Corporation to ensure that they carry out their duties and responsibilities properly and efficiently.

· Be responsible for running management corporation meetings, taking action for issues arising, including meeting contractors on site and liaising with owners and tenants.

· Must implement, if necessary, corrective action to ensure the continuity of the firm’s corporate objectives.

· To maintain, develop information and communication with Council/Subsidiary Proprietors/Occupants of the Management Corporation and Head Quarters. Assist the Management Corporation to uphold the by-laws and make recommendations to Management Corporation for improvements.

· Keep the Management Corporation informed on all matters regarding the maintenance and management of the Estate and any changes of regulations relating thereto. Make recommendations with the approval or knowledge of the Director (Operations) to the Management Corporation for the improvement of the Estate.

· Prepare and thereafter convene the Council Meetings and General Meetings of the Management Corporation including drafting of budgets and cash flows and record minutes thereof.

· Attend to all correspondence, statutory notifications and enquiries on behalf of the Management Corporation .Liaise with contractors, solicitors, auditors and relevant government authorities.

· Attend to all complaints, queries and suggestions Ensure all necessary government licences and permits are applied or renewed on time Carry out the necessary audit of the inventory record according to the SOP of the company.

· Prepare or arrange for the preparation of specifications and documents for the calling of quotations. Administer contracts renewals and issue of contracts.

· Prepare and implement an overall planned preventive maintenance programme in the form of a maintenance work schedule and supervise and/or conduct regular inspections of the Estate.

· Supervise and ensure that all routine maintenance work and service contracts are properly carried out according to the terms and conditions of the contracts.

· Supervise to ensure that repairs and replacement works are carried out properly by the contractors, sub-contractors, specialist according to the terms and conditions of the contract and is empowered to issue minor work orders up to $500/- per item (subject to not more than 5 items per month) and certifying all work or purchases done.

· Implement and carry out arrears collections in accordance with the Arrears Management Procedures of the Company.

· Report to Director (Operations) for all matters of significance.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Centre Manager | 5Days | Up to $5k | Relevant Exp | Woodlands / City Square Mall

Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Woodlands / City Square Mall
Salary: $3500 - $5000

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Lead and oversee the day-to-day operations.
• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Requirement:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Digital Aviation Solutions (DAS) is seeking a highly skilled and motivated Service Account Manager (Non-management position) to join our dynamic enterprise Service Organization based in Singapore. As the Service Account Manager, you will collaborate closely with Customer Success Managers and technical support teams to ensure our customers get full value of the software and support their daily operations for our Crew and Network Operation Management Software (namely, Jeppesen Crew Pairing, Jeppesen Crew Rostering, Jeppesen Ops Control and Jeppesen Crew Tracking). Your role will encompass a comprehensive understanding of Crew and Network offerings, coordinating service deliveries for Crew and Network portfolio.

Key responsibilities:

• Serve as a first level escalation point for customers’ operational support.
• Coordinate service deliveries for Crew and Network Operation Management (Crew & NOM) system support activities. The service delivery activities include but not limited to bug fixes, inquiries, service requests, system monitoring, system migration and change requests.
• Host monthly meetings and provide reports to customer and internal stakeholders on the current overall customer status, metrics, issue resolution, customer escalations, risk management, and internal coordination.
• Identify Risk, Issues and Opportunities related to Crew & NOM system support and drive actions to mitigate risks, resolve issues and capture opportunities.
• Lead the preparation of technical and operational impact analysis for the assigned customers.
• interact with many parts of the organization to understand complex situations and provide answers to the customers.

Work closely with Customer Success Manager to provide inputs to and help execute the system adoption plans.

Act as voice of customers to provide feedback to internal stakeholders which includes but not limited to Product Development, Implementation, Support and Portfolio Management.

Key Skills:

• Critical Thinking: Ability to identify and qualify technical issues, problems, opportunities, and options within the customer's context.
• Communications: Proficient in conveying complex information clearly and concisely. Skilled in presenting to both technical and business leaders.
• Relationship Building: Inspires confidence and trust with customers and internal stakeholders, seeking win-win solutions.
• Project Management: Proficient in RIO management. Effectively balances and prioritizes various tasks, plans, follows up on the planned activities and communicates status in timely manner.
• Team Player: Collaborates closely with other customer-facing roles to ensure customer satisfaction.

Basic Qualifications (Required Skills/Experience):

• Bachelor's degree or higher in a relevant field (e.g., engineering, technology).
• 8+ years working experience including 3+ years of experience in direct customer-facing role.
• 4+ years of IT experiences in (software) project/program management, system design, development, support, integration or consulting.
• Proven track record of managing customer relationships and escalations.
• Experience with high-touch, high-complexity customer relationships.
• Excellent communication, project management, and presentation skills.

Preferred Qualifications (Desired Skills/Experience):

• Knowledge or experience of Airline Flight Operations.
• Knowledge of Boeing Digital Aviation portfolio and services.

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 8 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+6 years' related work experience, 8 years' related work experience, etc.)

Other job-related information

• Benefits and pay are determined in line with local labor market practices. This is not an expat assignment.
• Candidates must have authorization to work in Singapore and the Company will not be sponsoring Employment Visas.
• Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

Diversity & Inclusion Commitment:

At Boeing, diversity, equity, and inclusion are enduring company values. We strive to live these values every day not only because it’s the right thing to do, but because our success depends on it. The company’s commitment to diversity and inclusion means providing a work environment for all employees that is welcoming, respectful and equitable, with opportunities for personal and professional development.

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Your Role
We are looking for an experienced Automation Solution Manager (Warehouse Automation/ASRS/ Conveyors System/WMS) to manage and oversee the implementation of automation solutions across multiple warehouses. To ensure machines perform at optimum conditions, minimal disruption to operations, and to timelines and budgets. To develop strategy for warehouse automation aligned with the Supply Chain Department goals. To liaise with different departments and achieve KPIs to measure the performance of automated systems and operations. To implement improvements to enhance efficiency, accuracy, and cost-effectiveness. Training staffs for new automation system and stay updated on emerging technologies and trends in warehouse automation for further enhancements

What Will You Do

• To manage and oversee the implementation of automation solutions across multiple warehouses.
• To ensure machines perform at optimum conditions, minimal disruption to operations, and to timelines and budgets.
• To develop strategy for warehouse automation aligned with the Supply Chain Department goals
• Liaise with different departments and achieve KPIs to measure the performance of automated systems and operations
• To implement improvements to enhance efficiency, accuracy, and cost-effectiveness.
• Training staffs for new automation system and stay updated on emerging technologies and trends in warehouse automation for further enhancements

What Do We Want

• At least Degree & above in Automation/ Mechanical / Electrical or Electronic equivalent qualifications.
• Min 8 years & above of experienced in with warehouse automation technologies, such as robotics, automated storage systems, conveyor systems, WMS, and IoT devices.
• Have hands-on experiences in the implementation, maintenance of automation systems in warehouse settings.
• Strongly knowledge of warehouse automation technologies and understand emerging trends and innovations in the field of warehouse automation.
• Understanding of budgeting, cost analysis, and ROI calculations related to automation investments and to achieve maximum ROI on automation solutions.
• Have experiences in guiding installation, debugging and renovations

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$10K + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Job Summary:

· Basic up $5,500 + AWS + VB

· 830am to 530pm (Mon to Fri) ; 830am to 1230pm (Sat)

· Both position Alternate half Sat upon confirmation

· Yio Chu Kang

Job Responsibilities:

· Receiving the instruction from the Director / Team Manager (Operations).

· Be responsible for supervising all onsite staff and all service providers of the Management Corporation to ensure that they carry out their duties and responsibilities properly and efficiently.

· Be responsible for running management corporation meetings, taking action for issues arising, including meeting contractors on site and liaising with owners and tenants.

· Must implement, if necessary, corrective action to ensure the continuity of the firm’s corporate objectives.

· To maintain, develop information and communication with Council/Subsidiary Proprietors/Occupants of the Management Corporation and Head Quarters. Assist the Management Corporation to uphold the by-laws and make recommendations to Management Corporation for improvements.

· Keep the Management Corporation informed on all matters regarding the maintenance and management of the Estate and any changes of regulations relating thereto. Make recommendations with the approval or knowledge of the Director (Operations) to the Management Corporation for the improvement of the Estate.

· Prepare and thereafter convene the Council Meetings and General Meetings of the Management Corporation including drafting of budgets and cash flows and record minutes thereof.

· Attend to all correspondence, statutory notifications and enquiries on behalf of the Management Corporation .Liaise with contractors, solicitors, auditors and relevant government authorities.

· Attend to all complaints, queries and suggestions Ensure all necessary government licences and permits are applied or renewed on time Carry out the necessary audit of the inventory record according to the SOP of the company.

· Prepare or arrange for the preparation of specifications and documents for the calling of quotations. Administer contracts renewals and issue of contracts.

· Prepare and implement an overall planned preventive maintenance programme in the form of a maintenance work schedule and supervise and/or conduct regular inspections of the Estate.

· Supervise and ensure that all routine maintenance work and service contracts are properly carried out according to the terms and conditions of the contracts.

· Supervise to ensure that repairs and replacement works are carried out properly by the contractors, sub-contractors, specialist according to the terms and conditions of the contract and is empowered to issue minor work orders up to $500/- per item (subject to not more than 5 items per month) and certifying all work or purchases done.

· Implement and carry out arrears collections in accordance with the Arrears Management Procedures of the Company.

· Report to Director (Operations) for all matters of significance.

Requirements:

· Professional Certificate/ Diploma or Degree in Real Estate.

· Previous experience in managing condominiums, industrial or commercial buildings Good interpersonal, communication and leadership skills.

· Knowledge of Management Corporation Strata Title (MCST) and Building maintenance & Strata Management (BMSM) Act.⁠Excellent communication skills.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Work Hours

As a Centre Manager, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday Celebration
• Team Bonding Activities
• Exclusive staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive staff discounts with various participating merchants

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Woodlands | City Square Mall
Salary: $3500 - $5000

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Lead and oversee the day-to-day operations.
• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Requirement:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred.
• A passion for education and commitment to delivering outstanding service.

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]