Total 264 construction worker job vacancies in Customer Service category in Singapore

Responsibilities:

• Carry out examinations, maintenance, and servicing on diverse material handling machinery at client locations.
• Perform customer assessments following task completion, document observations, and suggest safety-oriented corrective measures.
• Collaborate with sales associates to address customer service requirements, utilizing digital platforms for streamlined correspondence.
• Identify potential sales prospects and avenues for service enhancement.
• Compile and promptly submit accurate service documentation.
• Ensure the safe operation and maintenance of company assets and vehicles.
• Comply with safety protocols and promptly report identified hazards.
• Execute field tasks in line with Environmental, Health, and Safety (EHS) guidelines.

Requirements:

• Min NITEC in Mechanical or Electrical Engineering
• At least 2 years of relevant experience in the similar industry
• Proficient in MS Office applications
• With technical knowledge of material handling, construction or related.

Interested candidates who wish to apply for the advertised position, please click on the APPLYbutton below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Develop individualise care plans for residents.
• Execute the care plan and monitor progress.
• Coordinate care for residents with the relevant stakeholders.

Job Requirements :

• Diploma/Bachelor’s Degree in Social Work, Psychology or Counselling.
• Preferably 1 year of relevant experience in Social Service sector or Healthcare.
• Willing to perform shift work in accordance with the duty roster, Mon to Fri (staggered office hours)
• 8 hours: 8am to 5pm / 8.30am to 5.30pm / 9am to 6pm
• 9 hours: 8am to 6pm / 8.30am to 6.30pm / 9am to 7pm

Check out http://abercare.sg/jobs-vacancies/ for details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

• Assess seniors' care needs and formulate individualized care plans.
• Develop and implement programs for the elderly through regular data analysis, coordinate care with stakeholders, and document case notes.
• Facilitate networks, service referrals, participate in case discussions, and provide case management.
• Implement and evaluate new programs, review and initiate improvements.
• Guide volunteers, manage budgets and resources, and collaborate with other organizations to deliver programs effectively.

Job Requirements :

• Diploma/Bachelor’s Degree in Social Work.
• Preferably relevant experience in Social Service sector, working with elderly clients or any related field.
• Proficient in Microsoft Office (MS Word, Excel and PowerPoint).
• Able to work independently and in a multidisciplinary team to meet deadlines.
• Good interpersonal and communication (oral and written skills).
• Good knowledge about the community resources to engage stakeholders.
• Possess some knowledge of programme design, implementation and evaluation.
• Willing to work Mon to Fri 9am - 6pm.

Check out http://abercare.sg/jobs-vacancies/ for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job Description:

• Oversee the residents on a daily basis; manage the welfare, discipline, and safety within the institution
• Able to establish appropriate and guiding relationships with residents and be good role models
• To be attentive and look into the well-being of residents by being available and accountable for their whereabouts when on duty
• To participate actively and take ownership of any additional primary/secondary portfolios assigned
• Ensure the safety and security of premises

Job Requirements:

• Min O level and above

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Oversee the residents on a daily basis; manage the welfare, discipline, and safety within the institution
• Able to establish appropriate and guiding relationships with residents and be good role models
• To be attentive and look into the well-being of residents by being available and accountable for their whereabouts when on duty
• May run small group programs with residents
• To provide close supervision and maintain the residents' discipline in accordance with the daily programmes
• Ensure all records, documentations and correspondence are updated promptly and filed accordingly

Job Requirements:

• N/O levels or Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Social Worker

Salary Range: $3300 - $4500 (depends on experience)
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Responsibilities:

Intake and Admission

• Conduct family interviews for intake assessment prior to admission of students/clients.
• Conduct need assessment for families and attend to families’ area of concern prior to admissions for the students/clients.
• Perform means-testing for students/clients and placement on welfare programmes.

Clinical & Case Work Management

• Manage student/client through client engagement, information gathering, case assessment (BPSS, risk & needs assessment and other relevant assessment tools), case conceptualisation, case planning and intervention plans for best students’/clients’ outcomes.
• Identify presenting/underlying issues so as to design a care plan to enhance/maintain and promote psychosocial functioning of students/clients.
• Conduct visits to school/centre, home or hospital to provide supportive counselling - advocate for the protection of student’s/client's dignity and rights.
• Document bio-data of students/clients in system for records, complete timely case documents (Case session recordings, follow-up recordings, risk and needs assessment, social reports, etc.).

Programme Development

• Assist in the development of programmes through data collection and analysis.
• Assist in implementation and promotion of programme to target client groups or other stakeholders/partners/agencies.
• Develop, implement, facilitate group therapy sessions to build resilient and better social support systems and networks for targeted groups (client and caregiver).
• Conduct evaluation of the targeted programmes for service improvement.
• Community Networking and Collaboration
• Assist in the conduct of environmental scanning and assessment of community needs through data collection and the conduct of basic analysis.
• Collaborate with community partners and healthcare professionals in wholistic client management so as to mobilise community resources to meet client's needs.

Requirements:

• Possess a Bachelor Degree in Social Work / Graduate Diploma in Social Work
• Preferably with 2 – 4 years of relevant experience
• Experience in working with special needs children/adults would be an added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

About the Company:

Our client is the global leader in access solutions that ranges from locks, access control, door automatics, door closers, security solutions, mobile keys, biometrics, to secure ID management. They provide home security to cutting-edge biometric technology for businesses, governments, airports, hospitals, schools and more.

Job Summary:
The Service Manager is responsible for leading the Service Department's operations, including service calls, staffing, and sales, while also mentoring staff, coordinating with the General Manager to develop business strategies, and ensuring efficient service delivery and customer satisfaction. They play a vital role in maintaining quality standards, resolving disputes, and contributing to the overall growth and profitability of the company.

Key Responsibilities:

• Manage the Service Department, focusing on business growth and profitability, including service calls, resource scheduling, staffing, sales revenue generation, and equipment controls.
• Lead and develop Service Department staff, ensuring effective management of the service customer base and debt collection.
• Collaborate with the General Manager to develop Preventative Maintenance business, with a targeted approach towards business growth.
• Provide accurate technical advice to potential customers regarding servicing of the company’s products and promptly prepare quotations for product supply, repair, or installation.
• Ensure timely and cost-effective coordination between service crews / technicians and customers, maintaining quality standards and adherence to Occupational Health and Safety.
• Work closely with company Directors and Senior Managers to achieve common objectives and explore growth opportunities.
• Assist in production paperwork detailing for the correct manufacture of Door products.
• Efficiently negotiate and resolve disputes with customers, suppliers, or other parties, and manage the timely processing of invoices related to serviced products.
• Advise Directors on matters involving company liability or interest, ensuring compliance with company policies at all times.

Requirements:

• At least 3-5 years of related experience, with technical / mechanical background.
• Comprehensive knowledge of company's products to effectively meet customer requirements.
• Proficiency in computer usage, including the Microsoft Office suite.
• Excellent communication skills for building and maintaining effective relationships with stakeholders.
• Strong time-management and well-developed organizational skills to coordinate deadlines, paperwork, and reporting effectively.
• Efficient problem-solving abilities and assertiveness coupled with a positive attitude towards challenges.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Caseworker

Salary : $3,200 - $4,200

Location: Buangkok

Working hours: Monday - Friday (830am - 530pm ) staggered working hours

Job Responsibilities

• Assess needs of seniors with care/service needs and formulate care plans for seniors with care/service needs.
• Assist in the development and implementation of programmes for seniors through data collection and the conduct of basic analysis.
• Coordinate care for the seniors with relevant stakeholders.
• Documentation of case notes.
• Facilitate timely and appropriate service referral and provision to seniors.
• Participate in case discussions with external service providers.
• Provide case management services.
• Perform needs assessment of seniors living in the community.
• Prepare data for submission to relevant authorities.

Job Requirements

• Degree in Psychology or Social Work
• With relevant working experience is an advantage

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

The Restorative Care Department is to provide specific services to inmates and their family members with the following objectives:

1. To provide assistance to inmates and their families who are in need of support, at any point during the incarceration phase (e.g. in the areas of financial hardships or managing family-related issues).
2. To provide assistance through aftercare support for releasing inmates who are without family support on their transition back to the community.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders and/or their next of kin

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Comfortable to work with offenders and ex-offenders in Prison settings
• Able to work in a fast-pace and stressful environment.
• Required to work on weeknights and weekends on needs basis
• Has maturity, communication skills and interpersonal skills to work with professionals, and families from diverse backgrounds
• Able to develop empathy/ empathic responses, reflective capacity self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills
• Personal effectiveness, independence, and good time management
• Has strong writing skills
• Team player
• Only Singaporeans

Work Location: Simei/ Changi

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Social Worker

Salary : $3,500 - $4,500

Location: Buangkok

Working hours: Monday - Friday (44 hours per week)
(8am to 5pm/8.30am to 5.30pm/9am to 6pm)

Job Responsibilities

• Develop individualise care plans for residents
• Execute the care plan and monitor progress
• Develop and implement programmes and activities to meet the residents’ care needs
• Put up 6th monthly review reports and monthly interview records for about 50 residents

Job requirements

• Degree in Social Work
• Willing to perform shift work in accordance with the Duty Roster
• At least 1 year of relevant experience

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description:

• Supervise residents daily, ensuring their welfare, discipline, and safety within the institution.
• Establish positive relationships with residents and serve as a role model.
• Be attentive to residents' well-being, ensuring accountability for their whereabouts while on duty.
• Actively engage and take responsibility for any additional assigned primary or secondary portfolios.
• Maintain the safety and security of the premises.

Requirements:

• Minimum Diploma is Social Work / Sociology/ Psychology or relevant qualifications are preferred
• Able to work shifts
• Proficiency in evaluating cases, engaging, and executing intervention plans promptly.
• Strong interpersonal and communication abilities when working with at-risk youth and their families.

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description:

• Oversee the residents on a daily basis; manage the welfare, discipline, and safety within the institution
• Able to establish appropriate and guiding relationships with residents and be good role models
• To be attentive and look into the well-being of residents by being available and accountable for their whereabouts when on duty
• To participate actively and take ownership of any additional primary/secondary portfolios assigned
• Ensure the safety and security of premises

Job Requirements:

• Min O level and above

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Night Residential Care Worker

Working location: Near to Buangkok Mrt
Working hours: 10.30pm - 8.30am | 4 days work week, work 2 days & off 2 days (follow schedule)
Salary: $1900 - $2160

Residential Care Worker will be working with the youths staying in an institutional facility, which focus on community rehabilitation. They are required to work night shifts.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions
• Ensure safety and security of premises, include perform body & property check, carry out security and night patrols, dormitory checks and conduct urine test (when necessary);
• Manage and provide care for the daily living needs of the residents in the Hostel;
• Able to develop positive relationship with the residents;
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• O Level and above
• Able to do rotating shifts
• Proficient in MS Word, Excel, etc

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

About Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.

Responsibilities:

• Provide counselling, programme and case management services
• Conduct talks, workshops and training etc

Requirements:

• MUST possess minimum Degree in Social Work
• 3 to 5 years of experience in social work / counseling
• Preferably with specialist skills training in family violence, family and marital therapy
• Good communication & interpersonal skills

Work Location: Bukit Batok / Choa Chu Kang / Woodlands

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication & interpersonal skills

Job Description:

• Oversee the residents on a daily basis; manage the welfare, discipline, and safety within the institution
• Able to establish appropriate and guiding relationships with residents and be good role models
• To be attentive and look into the well-being of residents by being available and accountable for their whereabouts when on duty
• To participate actively and take ownership of any additional primary/secondary portfolios assigned
• Ensure the safety and security of premises

Job Requirements:

• Min O level and above

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Oversee the Service Department, focusing on business growth, and profitability.
• Manage service calls, scheduling, staff levels, sales generation, maintaining margins, and managing stock and equipment.
• Handle debt collection for service transactions.
• Provide technical advice and prepare quotations for the company’s products and services.
• Communicate with clients about service scheduling and coordination for efficient delivery.
• Contribute to workplace safety for all employees and subcontractors.
• Maintain high-quality standards for service tasks.
• Collaborate with company leaders to achieve business goals and explore growth opportunities.
• Assist in preparing production paperwork for custom door products.
• Negotiate and resolve disputes with customers, suppliers, or other parties.
• Prepare and process invoices for services rendered within the billing month.
• Any other ad hoc task as assigned.

Requirements:

• Degree in Business Administration or Sales or related field.
• At least 2-3 years of relevant working experience.
• Excellent leadership and management skills.
• Proficient in MS Office Applications.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Social Worker

Salary : $3500 - $4500
Working days: Monday - Friday
Working hours: 9am - 6pm
Location: Eunos

Job Responsibilities

Case Management

• Assess the community health and social care needs
• Coordinate support and service placement (where required)
• Develop and pilot work flows, protocols and process that facilitate the integration of social and health care for residents
• Develop and implement calendar plan of social and health activities for seniors, with seniors to promote a community climate of multi-racial tolerance, harmony and co-operation among the residents
• Employ strengths-based practice model to work with the service users:
• Identify service user’s physical, emotional and social needs
• Conduct care assessment for service users
• Formulate Individualised Care Plan (ICP) for each service user with relevant stakeholders
• Help service user reach goals and action plans through focusing on personal and environmental strengths
• Follow up to monitor their function, psychological, social / environment status review the ICP with the service user on at least 6 monthly intervals identify, stocktake and assess the strengths and limitations of community assets, including other Community Care service providers
• Make available opportunities to encourage service user’s participation in programmes and activities
• Network with relevant community organisations to develop and strengthen programmes and services for the service users
• Participate in case management discussions with external service providers
• Perform community profiling and identify the needs, interests and capabilities of residents through methods including but not limited to door-knocking, surveys and interviews
• Provide opportunities for service users to remain connected to the community
• Support the team on volunteer management

Administrative

• Assist in the supervision and/or training of persons/students on placement
• Conduct presentations as and when required to external parties
• Keep up-to-date statistics and records of the services rendered
• Liaise with outside agencies on matters related to the service users
• Participate in staff development programme and productivity efforts
• Perform general administrative duties
• Provide clerical and administrative support
• Provide guidance and on-the-job training, including SOP sharing, to staff or volunteers
• Provide secretariat support to staff meetings

Other Duties

• Perform any other duties as assigned by the Programme Manager

Job Requirements

• Graduate Diploma in Social Work or Degree in Social Work
• With relevant experience in Social Service Sector or related field is an advantage
• Training provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Night Residential Care Worker | Up to $2160 | Buangkok

• Working location: Near to Buangkok Mrt
• Working hours: 10.30pm - 8.30am | 4 days work week, work 2 days & off 2 days (follow schedule)
• Salary: $1900 - $2160
• Residential Care Worker will be working with the youths staying in an institutional facility, which focus on community rehabilitation. They are required to work night shifts.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions
• Ensure safety and security of premises, include perform body & property check, carry out security and night patrols, dormitory checks and conduct urine test (when necessary);
• Manage and provide care for the daily living needs of the residents in the Hostel;
• Able to develop positive relationship with the residents;
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• O Level and above
• Able to do rotating shifts

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

• To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints.
• Interact with residents to maintain good relationship.
• Assist on phone calls and emails to answer resident’s enquiries.
• Make appointment for resident to attend inspection with BSC (Building Service Centre) team.
• Liaison with consultants and HDB officers.
• Prepare and manage correspondence, reports and documents.
• Maintain & upkeep of Information Centre & BSC.
• Organize and coordinate meetings, conferences.
• Provide admin support to the project team.

Job Requirments

• Diploma in related field.
• At least 2 years’ experience as CRO or project Site Admin
• Good command of English in order to liaise with relevant government agencies.
• Proven Office 365 experience – Excel, Word, Power Point and Outlook.
• Willing to work 5.5 days at HDB construction site.

The Restorative Care Department is to provide specific services to inmates and their family members with the following objectives:

1. To provide assistance to inmates and their families who are in need of support, at any point during the incarceration phase (e.g. in the areas of financial hardships or managing family-related issues).
2. To provide assistance through aftercare support for releasing inmates who are without family support on their transition back to the community.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders and/or their next of kin

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Comfortable to work with offenders and ex-offenders in Prison settings
• Able to work in a fast-pace and stressful environment.
• Required to work on weeknights and weekends on needs basis
• Has maturity, communication skills and interpersonal skills to work with professionals, and families from diverse backgrounds
• Able to develop empathy/ empathic responses, reflective capacity self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills
• Personal effectiveness, independence, and good time management
• Has strong writing skills
• Team player
• Only Singaporeans

Work Location: Simei/ Changi

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Senior Social Worker

Working Hours: Monday – Friday (9am – 6pm)
Location: Buangkok
Salary: $5,700 - $6,600

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities:

• Oversee the development of the overall framework for casework and counselling of residents in the Hostel, budgeting & expenditure according to objectives of the department
• Develop sustainable structure and pathways for staff development and progression (together with Division Head and Corporate Services)
• Ensure staff understanding and aligned practice with the overall philosophy, and provide supervision & guidance for staff
• Oversee casework management and community engagements in the Hostel
• Provide guidance for crisis management & management of complex cases
• Provide direction and guidance on inter departmental and divisional collaboration for the purpose of rehabilitation
• Oversee and conduct family intervention whenever appropriate and necessary for recommended cases
• Networking and liaison with external agencies, by developing network with community agencies and establish collaborative relationship with their key personnel in the rehabilitation and community reintegration of the residents.
• Support professional development and provide support to staff through working closely with the Head, Practice & Service Development and HR
• Attain the Department goals and ensure they are aligned with Division goals.

Requirements:

• Degree in Social Work with at least 5 years of experience in direct social work practice or similar setting
• Managerial / Team leading experience.

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened.Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide.In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

At Care Corner, we set out to make a difference in the lives of individuals and families every day. Our employees are our greatest asset, no matter what role we are undertaking. We offer diverse opportunities for passionate talents seeking a positive and collaborate work environment that promotes staff wellbeing and believes in staff development and growth.

Be part of an island-wide community that brings care to every corner in Singapore.

RESPONSIBILITIES

CASEWORK AND COUNSELLING

• Manage case referrals.
• Manage 30 active cases (mainly Group 2 cases) per quarter
• Conduct assessment, planning and intervention for cases.
• Conduct case conferences with partners.
• Participate in networking and case management meetings.
• Document and evaluate case outcomes.
• Develop and review appropriate intervention strategies.
• Ensure reports on cases are submitted in a timely manner.

INFORMATION AND TRIAGE

• Refer clients to appropriate agencies for further intervention.
• Part of the Intake & Triage Team to conduct intake assessments for new intakes based on the practice standards of the Code of Social Work Practice and Practice Guide.

COMMUNITY WORK

• Network with other organizations and stakeholders
• Community Needs Assessment.

GROUP WORK

• Be part of the programme team for 1 of the Group Work programmes conducted at the Family Service Centre.

Requirements:

• Degree or Graduate Diploma in Social Work
• Fresh graduates in Social Work are welcome to apply; previous experiences via internships or placements in related areas of work will be considered.
• Understanding of social work values and ethics.
• Understanding of work with vulnerable populations i.e. low-income families

• Degree or Graduate Diploma in Social Work

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Job Responsibilities:

• Supervising residents daily, managing their welfare, discipline, and adherence to institution standards.
• Providing support during emergency situations.
• Implementing Trauma-informed practices in daily interactions.
• Ensuring the safety and security of premises through body and property checks, security patrols, dormitory inspections, and conducting urine tests when necessary.
• Managing and addressing the daily living needs of residents in the Hostel.
• Establishing positive relationships with residents.
• Participating in task forces to assist and execute required tasks.

Job Requirements:

• Capability to work night shifts.
• Independence, resourcefulness, and responsibility.
• Firm commitment to upholding standards and responsiveness in dealing with individuals.
• Strong communication and writing skills.
• Proficiency in MS Word, Excel, and similar tools.

As a Service Manager at Nation, you will be the face of the company for our customers who are the employers, and the Migrant Domestic Workers. Your primary role is to interact with customers, understand their needs, and attend to their requirements. By understanding the customers' requirements, you would then be able to find the most suitable match and drive our business success by converting these interactions into sales for our company.

Job Description

• Find prospects and leads, and understand our service offerings;
• Provide quality customer service to customers, and perform service recovery when needed;
• Understand the needs, and explain how we can align with their needs;
• Facilitate the selection & interview of Migrant Domestic Workers;
• Administrative and training duties in connection with the placement of Migrant Domestic Workers;
• Ensure that all the necessary documents are processed with the Ministry of Manpower;
• Travel to customers' location to follow up on leads;
• Any other ad-hoc duties as may be assigned from time to time.

Job Requirements

• Certificate of Employment Intermediaries (CEI) is a distinct advantage;
• Applicants without CEI may also apply; As CEI is an MOM requirement for this industry, applicant without CEI must be comfortable with taking the course + exam
• Minimally NITEC or higher;
• At least 2 years' working experience in customer service field;
• Team player and able to work independently;
• Good time management skills;
• Great interpersonal and communication skills;
• Willing to work on Weekends / Public Holidays (off days based on duty roster).

Work Location

• Jurong East (5 minutes walking distance from Jurong East MRT station)
• Tampines East (5 minutes walking distance from Tampines East MRT station)
• Toa Payoh (10 minutes walking distance from Braddell MRT station)
• Yishun (5 min walking distance from Yishun MRT station)

Remuneration

• Basic Salary $2,500 - $3,000 (subject to experience and CEI) + Commission

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.