Total 19,965 customer service manager job vacancies in Customer Service category in Singapore

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Descriptions

1. Beverage Preparation:

• Prepare and serve a variety of alcoholic and non-alcoholic beverages with accuracy, consistency, and creativity. Master the art of mixing cocktails, ensuring they are balanced, visually appealing, and reflect our brand standards.

2. Menu Knowledge:

• Familiarize yourself with our beverage menu, including cocktails, wines, beers, and non-alcoholic options. Be able to recommend items, provide descriptions, and suggest pairings to enhance the guest experience.

3. Customer Engagement:

• Interact with guests in a friendly, attentive, and professional manner. Anticipate their needs, answer questions about our beverages, and make personalized recommendations based on their preferences.

4. Upselling and Revenue Generation:

• Demonstrate a strong sales ability by upselling premium spirits, recommending specialty cocktails, and promoting limited-time offers or featured beverages. Contribute to the overall revenue goals of the establishment.

5. Cleanliness and Organization:

• Maintain a clean and organized bar area, ensuring all equipment, glassware, and utensils are thoroughly cleaned and sanitized. Regularly restock supplies, garnishes, and ingredients to ensure efficient service.

6. Knowledge and Skill Development:

• Stay up-to-date with current industry trends, new cocktail recipes, and mixology techniques. Participate in training and development sessions to expand your knowledge of beverages, including spirits, wines, and beers.

7. Cash Handling:

• Process transactions accurately and maintain proper cash handling procedures. Handle guest payments, operate the cash register or POS system, and maintain a balanced cash drawer.

8. Collaboration:

• Work collaboratively with other team members, including servers and kitchen staff, to ensure smooth service operations, effective communication, and a positive work environment.

9. Safety and Compliance:

• Adhere to all relevant health and safety regulations, as well as company policies and procedures for responsible alcohol service. Ensure that guests are of legal drinking age and refuse service when necessary.

10. Continuous Improvement:

• Demonstrate a commitment to personal and professional growth by seeking feedback, attending training sessions, and actively seeking opportunities to expand your skills and knowledge.

Job Requirements

• Beginners can apply

Benefits

• Incentive quarterly.
• 12 days annual leave.
• Good medical benefits.
• Meals and transport provided.

Working hours

• 6 day week. Straight shifts 12pm to 8pm or 4pm till 12am.
• 50 hours a week average.

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Pay Package

• Yearly performance bonus: Up to 1 month of salary
• Patient Service Associate: Salary $2,300

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Proficient in MS Excel / office
• Customer service oriented

• Act as the main customer contact for all temperature related services.
• Set-up customers and protocols based on the applicable temperature services on the quote
• Verify that all temperature services are correctly detailed on the quote.
• Coordinate with BD to update the quote with any scope changes.
• Review temperature excursion reports and perform Temperature excursion adjudications Perform shipment tracking and temperature excursion compliance monitoring
• Perform site compliance monitoring and communicate updates to the customer / clinical sites
• Track all excursions relating to the lifecycle of a product on the manual tracker or using the software platform
• Communicate directly with customers / clinical sites to inform them of potential problems with their protocols and field their concerns relating to temperature surveillance
• Assist completion of Technical Queries and Quality Incident reports on issues relating to temperature services. Perform thorough investigations of temperature recordings versus transit history when required
• Monitor the temperature excursions recorded
• Support Business Development department to advise on Temperature Services
• Present updates on Temperature Surveillance offering to internal stakeholders
• Maximise efficiency through successful time management and the ability to prioritise daily activities independently
• Maintain folders in Livelink to a high standard to ensure full information regarding temperature services is available in the project file
• Complete departmental Key Performance Indicators (KPIs) for specific projects as required
• Ensure all internal and external customer contact is carried out with a high level of professionalism in order to develop and maintain good working relationships
• Receive and follow through on all queries ensuring a response is supplied in a timely manner
• Attend teleconferences and meetings with customer as required
• Perform all tasks within the necessary timeframe defined for each project
• Take minutes and generate agendas and action items for customer meetings and teleconferences
• Generate routine customer specific report
• Deal with customer complaints according to defined procedures and escalate to the Manager as appropriate

Requirements

• Min Diploma in any courses
• Min 2 to 3 years of logistics / Supply chain exp in temperature sensitive shipment

Pharma Supply chain MNC (Temperature Sensitive Shipment)

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

JOB DESCRIPTION

· Generate sales leads

· Build sustainable relationships and trust with clients' accounts

· Provide accurate, valid and complete information

· Meet personal/customer service team KPIs

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Senior Customer Service Representative

Responsibilities:

• Track sales forecast and maximize sales revenue
• Interact actively with customers on forecast rationalization, materials management, capacity commitments, managing excess material, account receivables and IT related issues
• Communicate line capacity and work closely with customers to fill open capacity
• Prepare RFQs and pricing response to customers
• Support various internal Amkor groups and communicate any account issues, concerns or suggestions
• Drive factory performance
• Conduct presentations to management/customers
• Participate in sales strategy and developing procedures to support customers
• Co-ordinate and manage multi-region projects/programs where necessary

Requirements:

• Degree/Diploma in any discipline preferably with Business/Management background
• 3 – 5 years of relevant working experience in-house sales or customer service function
• Experience in semiconductor industry is an added advantage
• Meticulous with an eye for details
• Strong analytical, problem solving and organizational skills
• Able to prioritise and multi-task in a dynamic work environment
• Able to work both independently and as a team player with customers and world-wide cross-functional teams within the organization
• Possess excellent communication skills
• Occasional travel is required

Interested applicants, please kindly email your update resume to [email protected]. We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

· Register patients and update patient information in the system

· Schedule appointments and manage the appointment calendar

· Answer phones and direct calls to the appropriate department

· Assist with patient inquiries and provide information about services

· Maintain patient records and ensure accuracy and confidentiality

· Ensure a clean and organized reception area

· Other administrative duties as assigned

Requirements:

·min. O level/ diploma or equivalent

· Excellent communication and interpersonal skills

· Ability to multitask and work in a fast-paced environment

· Compassionate and empathetic attitude towards patients

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min 'N' / 'O' Levels
• No exp needed - training provided

Location: Central

Working hours: 5.5 days office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Company: Our client is a multinational corporation specializing in port services within the Southeast Asia region.

Job Description:

The Customer Service Representative will play a vital role in ensuring seamless customer experiences and resolving technical issues within the mechanical domain. Responsibilities include:

· Utilize fundamental mechanical knowledge to troubleshoot and resolve on-site problems efficiently. This could involve planning, scheduling, resource allocation, risk management and execution of services.

· Communicate effectively and professionally with clients to address and resolve after-sales issues promptly.

· Collaborate with the internal teams to discuss and implement solutions for customer concerns.

· Conduct regular periodic visits to clients for assessing service quality and address any emerging needs.

· Foster and maintain strong relationships with clients, partners and stakeholders, ensuring their ongoing satisfaction with our services.

· Acquire good understanding of engineering principles and best practices within the specific field.

· Demonstrate adaptability by managing additional tasks as required to support overall company objectives and business domain.

Job Requirements:

The ideal candidate should meet the following criteria:

· Prior experience in a mechanical role or similar industry is essential.

· Proven experiences in customer service and relationship management.

· Degree in Mechanical engineering or related field with at least 3 years of experience.

· Proficiency in communication, both verbal and written, to effectively engage with clients and internal stakeholders.

· Proficiency in Mandarin to liaise effectively with stakeholders in the region.

· Flexibility to adapt to evolving job responsibilities and a dynamic work environment.

· Enthusiasm for learning and the ability to thrive in a challenging work environment.

· The selected candidate will join a dynamic team committed to delivering exceptional customer service within the context of the company's operations in Southeast Asia.

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min 'N' / 'O' Levels
• No exp needed - training provided

Location: Central

Working hours: 5.5 days office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• 5 Working Days
• 730am - 5pm
• $2200 - $2800 + AWS
• Changi North (East)

Job Description:

• Managing 3rd party sub-contract in handling the calibration work by taking quotation, issuing PO and manage & coordinate the scheduling for delivery
• Preparation of quotations to client & purchase order to vendors
• Interacted with customers professionally by phone, email or in-person to provide information and direct to the right channels
• Manage files and records for clients
• Monitor office inventory activities, including ordering and requisitions, stocking and shipment receiving
• Arrange schedule with vendor (internal and external) for site calibration schedule
• Arrange collection / delivery schedule with logistics upon receiving PO/item completion
• Ensure customer requirements on calibration & specification, certificate issued address are met based on requirements

Job Requirements:

• Min Diploma in relevant discipline
• At least 1 year of relevant experience in related field

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Customer Service Coordinator
Basic Salary: $2,000 - $2,300 + OT + AWS & variable Bonus
Working Days: Mon - Friday 9am -5.30pm | Alt Sat 9am – 1pm
Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements:

• Min. 1 years of working experience in related field
• Able to commit OT as and when required

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Description:

• Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers.
• Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
• Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
• Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
• Ensure on-time delivery, customer complaint and high service level fulfilment

Requirements:

• Exp with SAP
• Min. 2-3 years exp in order management/fulfillment
• Min Diploma / Degree in any course

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

We are hiring Temp/Contract Clinic Assistants (e.g. Dental, Specialist Clinics) to be outsourced to various healthcare organisations.

Job Scope:

Handle front-line duties; receptionist, financial counselling, appointment scheduling.

Assist the doctor in procedures when required.

Handle documentation and paperwork.

Maintaining high service standards.

Other ad-hoc duties as assigned.

Job Requirement:

Can commit to at least 3 – 6 months.

Can commit to at least 5 days a week.

Prior experience in clinic / healthcare settings will be advantageous.

Possess strong interpersonal and communication skills.

Apply now by sending your resume to [email protected],

or call Jeff Yeo at 6736 3280 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Jeff Yeo | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Responsibilities:

• Providing a key contact to customers for all service-related customer calls/emails
• Coordinating preventative maintenance activities
• Quotations & Purchase Order Management
• Providing administrative support for the service function.

Job Requirements:

• Min NITEC / Diploma in any course
• Min 1-2 years experience in Order Management
• Able to start immediate

All Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Working Location: 55 Ubi Road 1 Singapore 408699

Working Hours:

Mondays to Fridays 0800hrs to 1900hrs

Saturday (Alternate): 0800hrs to 1300hrs

Job Description:

• To ensure overall customer satisfaction with Audi aftersales service.
• To execute the core processes for Audi service activities.
• To oversee and supervise the work of the team's technicians and ensure that they work in an efficient and professional manner.
• To liaise with other departments in ensuring that customers' needs are met; on-time delivery, customer treatment, quality of repair, reasonable cost, etc.
• To provide initiative to ensure smooth and efficient operations.
• Other duties as and when assigned.

Job Requirements:

• At least diploma, 'A' Levels, NTC 2/3 or equivalent.
• At least 2 years experience in the automotive service industry as a service advisor or related experience.
• Good communication and interpersonal skills.
• Possess valid Class 3 driving license is compulsory.

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Info can be shared ATM: -

• Basic UP $2600 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Summary:

Support the planning, design and development new patient-centric healthcare facilities under the auspices of Phase 2. The scope of Phase 2 spans facilities across the central areas, which includes a short-stay hospital, elective surgical facilities, specialist outpatient clinics, Emergency Department and staff offices.

Main Duties and Responsibilities

- Facilitate and/or support discussions with diverse stakeholders across clinical divisions in the conceptualisation of clinical and supporting services.

- Support the development of key strategic plans in line with future models of care of services at the new facility while focusing on new paradigms in a post Covid-19 environment.

- Collect, organise and analyse data to support the planning process, as well as application of research with exposure to different models of care led by other institutions or industries.

- Provide secretariat support to assigned committees led by Senior Management, and its supporting Workgroups.

- Engage a myriad of stakeholders across clinical, operations, architectural, IT, engineering and other domains to assist with developing a detailed business case proposal.

- Support the DCEO, COO and Directors in whole-of-campus space management and planning, including vacated spaces in and around client location, with the view to achieve resource optimisation on the central area.

Job Requirement

- Bachelor’s degree from any discipline, with at least 1-3 years of working experience

- Secretariat experience in supporting committees led by C-suite membets and Senior Clinical Leadership will be an advantage

- Experience in policy writing and/or clinical service planning will be an advantage but not a pre-requisite.

- Good Team collaboration skills and able to work with multiple stakeholders across different domains

- Organised, meticulous and good project management skills

- Excellent written skills (English), especially in paper and minute writing, as well as oral communications and presentation skills.

- Ability to prepare slides (Microsoft Powerpoint) comprising clear and concise messaging with visually appealing infographics

- Ability to multi-task and work under tight deadlines in a fast-paced environment.

- Dedicated and willing to go the extra mile to see things through.

- Proficient in MS office applications.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Summary:

Support the planning, design and development new patient-centric healthcare facilities under the auspices of Phase 2. The scope of Phase 2 spans facilities across the central areas, which includes a short-stay hospital, elective surgical facilities, specialist outpatient clinics, Emergency Department and staff offices.

Main Duties and Responsibilities

- Facilitate and/or support discussions with diverse stakeholders across clinical divisions in the conceptualisation of clinical and supporting services.

- Support the development of key strategic plans in line with future models of care of services at the new facility while focusing on new paradigms in a post Covid-19 environment.

- Collect, organise and analyse data to support the planning process, as well as application of research with exposure to different models of care led by other institutions or industries.

- Provide secretariat support to assigned committees led by Senior Management, and its supporting Workgroups.

- Engage a myriad of stakeholders across clinical, operations, architectural, IT, engineering and other domains to assist with developing a detailed business case proposal.

- Support the DCEO, COO and Directors in whole-of-campus space management and planning, including vacated spaces in and around client location, with the view to achieve resource optimisation on the central area.

Job Requirement

- Bachelor’s degree from any discipline, with at least 1-3 years of working experience

- Secretariat experience in supporting committees led by C-suite membets and Senior Clinical Leadership will be an advantage

- Experience in policy writing and/or clinical service planning will be an advantage but not a pre-requisite.

- Good Team collaboration skills and able to work with multiple stakeholders across different domains

- Organised, meticulous and good project management skills

- Excellent written skills (English), especially in paper and minute writing, as well as oral communications and presentation skills.

- Ability to prepare slides (Microsoft Powerpoint) comprising clear and concise messaging with visually appealing infographics

- Ability to multi-task and work under tight deadlines in a fast-paced environment.

- Dedicated and willing to go the extra mile to see things through.

- Proficient in MS office applications.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.