Total 8 database administrator job vacancies in Customer Service category in D14 Geylang, Eunos

Responsibilities:

• Manage enquiries and feedback related to the project
• Report directly to Project Manager
• Work closely with the relevant parties such as residents, consultants, authorities, etc.
• Implement proactive steps to address complaints arising from construction activities
• Maintain a documented record of requests and complaints received from residents and/or public
• Issue and distribute advance notifications to the public regarding upcoming work.

Requirements:

• Only for Singaporeans/PR
• Experience in customer service for BTO projects
• GCE O/A Level with relevant certificates

Suitable candidates are encouraged to apply to this position via Apply Now button or email to [email protected]

Only shortlisted applicants will be notified.

Join Our Team as a Full-Time Centre Administrator!

Are you a detail-oriented, organised, and independent individual looking for a full-time role in a dynamic environment?

We’re searching for a committed Centre Administrator to join our team and help keep everything running smoothly behind the scenes while our Coaches focus on teaching and developing the next generation of Math Prodigies!

Job Scope

As our Centre Administrator, you’ll play a pivotal role in supporting day-to-day operations and communicating with parents. Your responsibilities include:

1. Administrative Support

• Oversee and handle essential administrative tasks
• Maintain accurate records and ensuring smooth daily operations.

2. File Management

• Organise both digital and physical files, keeping everything tidy and accessible.
• No need to be Marie Kondo, but we appreciate a good dose of that "spark joy" magic!

3. Data Management

• Love working with Excel or Google Spreadsheets? Manage student results, generate reports, and handle data accurately.
• Assist in developing reports to support administrative and educational objectives.

4. Parent Communication

• Help keep parents informed by sending reminders for payments, make-up classes, and other important updates.
• Give parents information they need to sign up for programs.

5. Invoicing & Payments

• Assist with invoicing and payment tracking.
• If you’re familiar with QuickBooks, that’s a bonus, but not a requirement!

6. Front Desk Support

• Be the friendly face at our front desk on the weekends, welcoming students!
• Help students and parents with any questions they may have.

7. Upkeeping the Centre

• Maintain our common areas in a neat, clean, and orderly manner— it’s all about creating a positive learning environment!
• Ensure classrooms are stocked with materials and stationery, so everything is ready for action.
• Handle any ad-hoc administrative tasks as assigned by the Supervisor to keep things running smoothly.

What You’ll Bring to the Role

• Attention to Detail: A sharp eye for spotting errors and maintaining organised records.
• Strong Communication Skills: Clear, professional communication with parents, students, and team members.
• Strong Proficiency in Microsoft Word & Excel: Skilled in using software for document preparation, including formatting and editing. Able to efficiently organise and maintain databases to track student performance metrics.
• Organisational Skills: You enjoy keeping files, folders, and spreadsheets in order.
• Problem-Solving Abilities: A proactive approach to make things run smoothly and efficiently.

Work Schedule (5-Day Work Week)

• Wednesday to Friday: 12:00 pm to 9:00 pm
• Saturday to Sunday: 8:30 am to 5:30 pm

Location

Kembangan Suites #01-07

An easily accessible workspace just next to Kembangan MRT to make your workdays more convenient.

Remuneration

$2000/month - $2500/month

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

Reporting Line: Customer Success Manager / Marketing Team

Role Overview:

A Customer Success Admin is responsible for developing and maintaining customer relationships via Porcelain's various live chats and communication platforms. The CS Admin will also actively connect with customers to ensure they are satisfied with the services they receive, provide solutions upon areas of dissatisfaction, and escalate feedback to management whenever required. The Incumbent Is expected to embrace the Porcelain values and philosophy when communicating to all external and internal parties.

Responsibilities & Duties:

· Manage all incoming and outgoing enquiries from customers via various communication platforms. (e.g., Zendesk, Freshdesk, Qontak, Privyr, WhatsApp, SMS etc.)

· Support in establishing automated standards in answering machines.

· Build rapport and establish good relationship with customers to ensure customer retention & loyalty.

· Communicate and work closely with the front desk and therapist team to ensure maximum customer satisfaction.

· Equipped with sales, customer service and skincare knowledge to educate customers on Porcelain's Products & Services.

· Handling and replying promptly to all customers enquire and providing the best solutions to them.

· Cultivate new leads by suggesting Porcelain's service and product offerings.

· Keeping records of customer interactions, transactions, comments, and complaints.

· Weekly reporting and feedbacks on the efficiency of the customer service process.

· All other projects and administrative duties as required.

Job Requirements:

· At least 1 year of customer service-related experience preferably in beauty Industry

· Proficient in English (both written/spoken), mandarin will be a plus.

· Strong customer orientation and ability to adapt/respond in different environments.

· Digitally proficient and MS Office Application (Words, Excel & PowerPoint)

· Strong communication and interpersonal skills

· High-level of initiative and service orientation

· Ability to work independently, multi-task, prioritize and manage time effectively

About Porcelain:

Porcelain is a cult-premium skincare brand from Singapore founded by veteran aesthetician, Jenny and her daughter, Pauline with the vision to marry craftsmanship and technology to create the future of skincare. Guided by its key philosophy of achieving healthy skin from within, Porcelain Spa and Porcelain Skincare (its product range) has won more than 80 awards since its inception in 2009.

Porcelain has been featured on Forbes, BBC, the Louis Vuitton City guide and won Best Beauty Spa in Asia (WLSA) for 8 consecutive years. An industry trailblazer, they own and operate three upscale spas including Singapore’s first smart-spa x wellness café concept store at Paragon Orchard.

A digital pioneer, they are highly tech-enabled. One product being a proprietary mobile app which tracks a client’s skincare journey and offers personalized prescriptions. Through their uncompromising standards in products and service, Porcelain aims to be a lifelong beauty partner that journeys with every individual through the evolution of their skin.

Brand Vision:

Porcelain aims to be a global skincare company by being your trusted lifelong beauty partner, helping you feel confident in your own skin.

Brand Mission:

More than an established skincare brand with deep technical expertise, Porcelain will always be a PEOPLE-first company. We are enabled by technology to consistently deliver excellent products and services. Beyond that, we aim to better lives through building deeper relationships with our stakeholders while being highly conscious of the impact and value we create in the world. #DoWellDoGood

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas